Route Sales Associate

4 days ago


Sicklerville, New Jersey, United States Farmer Brothers Full time
Job Summary

We are seeking a highly motivated and customer-focused Route Sales Associate to join our team at Farmer Brothers. As a key member of our sales and marketing team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and driving revenue growth.

Key Responsibilities
  • Customer Service and Support
    • Provide excellent customer service to ensure customer satisfaction and loyalty.
    • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Route Management and Delivery
    • Deliver and replenish beverage station products to customers in a timely and efficient manner.
    • Manage and maintain a clean and organized route, ensuring all equipment is in good working order.
  • Sales and Marketing
    • Identify and close distribution voids on core products to increase revenue per stop.
    • Execute seasonal and LTO promotions to drive sales growth.
    • Ensure the beverage station is set to standard and meets company standards.
  • Administrative Tasks
    • Manage invoices, inventory, and collections daily.
    • Notify management of any inefficiencies, customer dissatisfaction, or opportunities found while on route.
Requirements
  • Education and Experience
    • High School Diploma or G.E.D. required.
    • Route delivery experience preferred but not required.
    • Customer service background preferred.
  • Personal and Professional Skills
    • Mechanical aptitude with company hardware and software products.
    • Proficient in assessing customer needs.
    • Fully supports and stands behind business goals.
Working Conditions

This is a full-time position that requires a valid driver's license and a clean driving record. The successful candidate will be required to complete a successful DOT physical.



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