Service Director

3 days ago


Radford, Virginia, United States Tire Discounters Full time
Job Opportunity

Tire Discounters, a leading family-owned and operated tire business, is seeking a skilled Service Manager to lead and support a team of Service and Tire Technicians. Our mission is to prioritize people and safety above all else, delivering a "WOW" experience to our customers and team members.

Key Responsibilities

  • Lead and coach technicians, manage performance, and assist with hiring.
  • Oversee service bay workflow and communicate wait times to sales staff.
  • Ensure clear communication between the shop and customers.
  • Promote safety and meet quality and service standards.
  • Drive customer satisfaction and teamwork.

Requirements

  • Experience in automotive service/repair (certifications preferred).
  • Management experience with strong leadership skills.
  • Excellent communication and multitasking abilities.
  • Strong work ethic and goal-oriented mindset.
  • Valid driver's license and availability to work Saturdays.
  • Ability to stand for long periods, bend, and lift up to 75 lbs.
  • Authorized to work in the USA (18+).
  • Comfortable with occasional mechanical hazards and outdoor conditions.

Career Advancement

Tire Discounters offers well-defined paths for career advancement, with many leaders starting in the store. Our company provides paid training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program and a competitive pay and benefits package.

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