Service Director
3 days ago
Tire Discounters, a leading family-owned and operated tire business, is seeking a skilled Service Manager to lead and support a team of Service and Tire Technicians. Our mission is to prioritize people and safety above all else, delivering a "WOW" experience to our customers and team members.
Key Responsibilities
- Lead and coach technicians, manage performance, and assist with hiring.
- Oversee service bay workflow and communicate wait times to sales staff.
- Ensure clear communication between the shop and customers.
- Promote safety and meet quality and service standards.
- Drive customer satisfaction and teamwork.
Requirements
- Experience in automotive service/repair (certifications preferred).
- Management experience with strong leadership skills.
- Excellent communication and multitasking abilities.
- Strong work ethic and goal-oriented mindset.
- Valid driver's license and availability to work Saturdays.
- Ability to stand for long periods, bend, and lift up to 75 lbs.
- Authorized to work in the USA (18+).
- Comfortable with occasional mechanical hazards and outdoor conditions.
Career Advancement
Tire Discounters offers well-defined paths for career advancement, with many leaders starting in the store. Our company provides paid training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program and a competitive pay and benefits package.
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