Hotel Reception and Reservations Agent
3 days ago
We offer a unique opportunity for individuals who are passionate about hospitality and committed to delivering exceptional guest experiences. Our team members enjoy a dynamic and supportive work environment, ongoing training and development opportunities, and a competitive salary range of $25,000 - $35,000 per year.
Job Description:
As a Front Desk Agent/Night Auditor, you will be responsible for providing exceptional customer service, managing front desk operations, and performing night audit duties. You will work closely with our team to ensure seamless operations and deliver memorable guest experiences.
Key Responsibilities:
- Provide exceptional customer service to guests and colleagues
- Manage front desk operations, including check-in and check-out processes
- Perform night audit duties, including reconciling cash and credit transactions
- Maintain accurate records and reports
- Develop and maintain relationships with guests and colleagues
Requirements:
- High school diploma or equivalent required
- 1-2 years of experience in a related field preferred
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Basic math skills and proficiency in computer software
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