Operations Manager, Fulfillment Operations Specialist

1 week ago


Bethlehem, Pennsylvania, United States ShipBob Inc Full time
Operations Manager, Fulfillment Operations

At ShipBob, we're seeking a seasoned Operations Manager to lead our Fulfillment Operations team. As a key member of our leadership team, you'll be responsible for driving operational excellence, ensuring customer satisfaction, and fostering a positive work environment.

Key Responsibilities:
  • Direct and manage multiple operational aspects, including distribution operations, customer service, human resources, and recruiting.
  • Develop and implement strategies to increase productivity, improve efficiency, and drive revenue growth.
  • Manage performance metrics, identify areas for improvement, and implement corrective actions.
  • Collaborate with cross-functional teams to achieve business objectives and drive innovation.
  • Lead and develop a high-performing team, providing coaching, training, and feedback to ensure success.
Requirements:
  • 4+ years of leadership experience in operations, logistics, or supply chain management.
  • Proven track record of delivering results, driving process improvements, and leading high-performing teams.
  • Strong analytical and problem-solving skills, with the ability to interpret data and drive business decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
What We Offer:
  • Competitive salary and performance-based bonus structure.
  • Comprehensive benefits package, including medical, dental, vision, and life insurance.
  • Flexible time off program and paid holidays.
  • Opportunities for professional growth and development.
About ShipBob:

ShipBob is a cloud-based logistics platform that partners with e-commerce businesses to help them succeed. We offer a full suite of fulfillment solutions, including shipping, inventory management, and order fulfillment. Our goal is to provide exceptional customer service and drive business growth for our merchants.

We're a fast-growing company with a strong culture and values. We believe in transparency, innovation, and teamwork. If you're a motivated and results-driven individual who is passionate about logistics and operations, we encourage you to apply for this exciting opportunity.



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