Operations Manager, Fulfillment Operations
3 days ago
At ShipBob, we're seeking a seasoned Operations Manager to lead our Fulfillment Operations team. As a key member of our leadership team, you'll be responsible for managing staff, fostering a positive work environment, ensuring customer satisfaction, and driving departmental success.
Key Responsibilities:- Direct operational aspects, including distribution operations, customer service, human resources, and recruiting.
- Ensure customer satisfaction and meet/exceed merchant expectations.
- Manage performance KPIs, identify key metrics, and plan continuous improvement efforts.
- Hire, train, coach, and motivate team members.
- Establish and enforce safety standards and procedures.
- Share knowledge with other locations and headquarters on effective practices and business opportunities.
- 4+ years of leadership experience.
- Degree in Business, Operations, Supply Chain, General Management, or a related field (preferred).
- Established track record of taking ownership and delivering results.
- Understanding of Lean and Six Sigma.
- Competitive salary and performance bonus.
- Comprehensive benefits package, including medical, dental, vision, and basic life insurance.
- Paid maternity/parental leave program.
- Flexible time off program.
- Wellness days and floating holidays.
- 401K match.
ShipBob is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.
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Bethlehem, Pennsylvania, United States ShipBob Inc Full timeOperations Manager, Fulfillment OperationsAt ShipBob, we're seeking a seasoned Operations Manager to lead our Fulfillment Operations team. As a key member of our leadership team, you'll be responsible for driving operational excellence, ensuring customer satisfaction, and fostering a positive work environment.Key Responsibilities:Direct and manage multiple...
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Bethlehem, Pennsylvania, United States ShipBob Inc Full timeOperations Manager, Fulfillment OperationsAt ShipBob, we're seeking a seasoned Operations Manager to lead our Fulfillment Operations team. As a key member of our leadership team, you'll be responsible for driving operational excellence, ensuring customer satisfaction, and contributing to the company's growth and success.Key Responsibilities:Direct and manage...
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Bethlehem, Pennsylvania, United States ShipBob Inc Full timeAbout the RoleWe are seeking a highly skilled and experienced Operations Manager, Fulfillment Operations to join our leadership team at ShipBob Inc. As a key member of our team, you will be responsible for managing staff, fostering a positive work environment, ensuring customer satisfaction, and proper departmental operation.Key ResponsibilitiesOperational...
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Bethlehem, Pennsylvania, United States ShipBob, Inc. Full timeJob Title: Operations Manager, Fulfillment OperationsWe are seeking a highly skilled and experienced Operations Manager to join our team at ShipBob, Inc. in Bethlehem, PA. As a key member of our leadership team, you will be responsible for managing staff, fostering a positive work environment, ensuring customer satisfaction, and proper departmental...
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