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Fulfillment Operations Associate

2 months ago

Bethlehem, Pennsylvania, United States ShipBob, Inc. Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Lead Fulfillment Associate. As a key member of our operations team, you will play a critical role in ensuring the smooth and efficient processing of customer orders.

Key Responsibilities
  • Work collaboratively with cross-functional teams to achieve operational excellence
  • Ensure accurate and timely processing of customer orders
  • Develop and implement process improvements to increase efficiency and productivity
  • Provide exceptional customer service and support
  • Participate in ongoing training and development to stay up-to-date on industry best practices
Requirements
  • Ability to work in a fast-paced environment with multiple priorities
  • Excellent communication and problem-solving skills
  • Ability to lift up to 50 pounds and stand for long periods
  • Previous warehouse experience is not required, but a willingness to learn and adapt is essential
What We Offer
  • Competitive hourly rate of $21.25
  • Opportunities for career growth and professional development
  • A fun and dynamic work environment with a team-oriented culture
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) matching program and paid time off
About Us

ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help them succeed. We offer a full suite of fulfillment solutions, including order processing, inventory management, and shipping. Our goal is to provide exceptional service and support to our customers, while also fostering a positive and inclusive work environment for our team members.