BSA and Fraud Prevention Specialist

2 weeks ago


Kansas City, Kansas, United States Security Bank of Kansas City Full time
Job Overview

Location
Kansas City, KS

Employment Type
Full Time

Sector
Banking

Position Summary:

The BSA and Fraud Prevention Specialist is an entry-level role requiring at least six months of banking experience. This position is essential for managing financial losses and mitigating risks associated with various fraudulent activities, including check fraud, ATM/debit card fraud, ACH fraud, new account fraud, wire fraud, and mobile deposit fraud. The specialist will also support fraud investigations and ensure accurate monitoring and reporting of suspicious transactions.

Key Responsibilities:
  • Conduct thorough investigations into potential fraud incidents affecting the bank and its clientele.
  • Utilize the bank's fraud detection systems to assess alerts and create documentation for investigative purposes.
  • Assist in training bank personnel on fraud-related issues and prevention strategies.
  • Collaborate with other departments to enhance fraud prevention initiatives.
  • Maintain confidentiality of all customer and employee information, adhering to established policies.
  • Report relevant information to supervisors as needed, compiling data for appropriate personnel.
  • Manage debit card disputes by researching, documenting, and resolving issues while communicating with customers.
  • Respond to inquiries regarding customer accounts via phone, email, or in-person.
  • Review daily large currency transaction reports and assist with filing necessary reports.
  • Analyze currency, SAR, and wire transfer activities to identify high-risk entities.
  • Monitor suspicious activities in the fraud detection system and take appropriate actions.
  • Identify opportunities to collaborate with the Fraud Prevention Officer to reduce potential losses.
  • Review and analyze transaction activities on customer accounts and cards.
  • Evaluate risks to determine if account activities should be suspended due to fraud concerns.
  • Keep records of reported fraud and forgery incidents.
  • Provide assistance to colleagues with complex internal issues or customer inquiries.
  • Ensure prompt and courteous responses to customer questions.
  • Prepare reports on large cash transactions and reloadable travel cards.
  • Maintain records related to OFAC and 314a searches.
  • Perform additional duties as assigned by the Department Manager.
Required Skills and Qualifications:
  • Entry to mid-level experience in banking or equivalent education.
  • High school diploma or equivalent.
  • Ability to learn and understand banking operations.
  • Detail-oriented with strong accuracy in task execution.
  • Effective communication skills to address customer banking concerns.
  • Strong observational skills to assist and interact with customers.
  • Proficient in PC applications, particularly in spreadsheets and word processing.
  • Basic typing skills.
  • Willingness to demonstrate skills through consistent attendance.
Equipment and Software:
  • Telephone and multi-line systems
  • CRT and calculators
  • Word processing and spreadsheet software
Physical Requirements:
  • Ability to move objects weighing up to 15 lbs.
  • Primarily sitting with some standing and walking required.
  • Capability to read, write, and communicate effectively.
  • Ability to travel to various departments as needed.
Additional Information:

The statements in this job description are intended to outline the general nature and level of work performed by employees in this role. They are not exhaustive lists of all responsibilities, duties, and skills required. Accommodations will be made as necessary to meet job requirements without imposing undue hardship on the organization. Security Bank of Kansas City is an Equal Opportunity / Affirmative Action Employer.

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