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Sales and Catering Operations Coordinator

2 months ago

San Diego, California, United States WS Management Full time
Job Description

Job Title: Sales and Catering Coordinator

Company Overview: WS Management is dedicated to providing exceptional service and creating memorable experiences for our clients. We pride ourselves on our commitment to excellence and fostering a positive work environment that encourages growth and collaboration.

Position Overview: We are seeking a meticulous and organized Sales and Catering Coordinator to enhance our sales and catering operations. The successful candidate will be instrumental in ensuring that all events are executed flawlessly and that client expectations are consistently surpassed. This role is ideal for individuals who are passionate about the hospitality industry and possess strong attention to detail.

Key Responsibilities:

  • Support the Sales Director in various aspects of the sales and event planning process, including client interactions, proposal creation, and contract oversight.
  • Engage with clients to collect event specifications, preferences, and requirements, ensuring accurate documentation and communication with relevant teams.
  • Collaborate closely with operational teams to guarantee the smooth execution of events, from setup to teardown.
  • Prepare and distribute banquet event orders (BEOs) and other essential documents to keep all parties informed of event details.
  • Maintain and update client records, ensuring all information is precise and current.
  • Assist in compiling reports that track sales objectives, event budgets, and client feedback.
  • Provide administrative assistance to the sales team, including calendar management, meeting scheduling, and presentation preparation.
  • Participate in site visits and assist with tours of event spaces for prospective clients.
  • Handle incoming inquiries with professionalism, delivering excellent customer service and prompt responses.
  • Support marketing initiatives, including updates to promotional materials and email campaigns.

Qualifications:

  • Bachelor's degree in Hospitality Management, Business, or a related field is preferred.
  • A minimum of 2 years of experience in a similar capacity within the hospitality sector, particularly in a hotel environment.
  • Strong organizational abilities with the capacity to manage multiple priorities effectively.
  • Exceptional communication skills, both written and verbal, with a keen eye for detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with hotel sales software is advantageous.
  • A positive demeanor and a commitment to delivering outstanding guest experiences.
  • Flexibility to work varied hours, including evenings, weekends, and holidays as required by event schedules.
  • Strong problem-solving capabilities and the ability to maintain composure under pressure.

What We Offer:

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional development and career advancement.
  • A collaborative and supportive workplace culture.
  • Employee discounts on accommodations and dining experiences.