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Facilities Operations Manager

2 months ago

Mission Viejo, California, United States Round1 Full time
Job Description

**Job Title:** Facilities Operations Manager

**Job Summary:** We are seeking a highly skilled Facilities Operations Manager to join our team at Round1. The successful candidate will be responsible for ensuring the smooth operation of our bowling centers and amusement arcades, with a focus on maintaining high-quality equipment and providing exceptional customer service.

Key Responsibilities:

  • **Equipment Maintenance:** Ensure that all bowling equipment, including pinsetters, pin spotters, automatic scoring machines, and lanes, are properly maintained and serviced to ensure optimal performance.
  • **Facility Management:** Oversee the maintenance and repair of all facility equipment, including HVAC systems, roofs, plumbing systems, electrical systems, and life/safety systems.
  • **Customer Service:** Provide exceptional customer service to our guests, responding promptly to customer complaints and resolving issues in a professional and courteous manner.
  • **Training and Development:** Train and develop other maintenance staff members to ensure that they have the necessary skills and knowledge to perform their duties effectively.
  • **Budgeting and Planning:** Assist in the planning and budgeting of maintenance and repair projects, ensuring that they are completed on time and within budget.
  • **Safety and Compliance:** Ensure that all maintenance and repair activities are conducted in a safe and compliant manner, adhering to all relevant laws and regulations.

Requirements:

  • **Education:** High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • **Experience:** Minimum of two years of experience in a maintenance or facilities management role, preferably in a bowling center or amusement arcade environment.
  • **Skills:** Strong technical skills, including knowledge of mechanical and electrical systems; excellent communication and customer service skills; ability to work independently and as part of a team.

Work Environment:

The Facilities Operations Manager will work in a fast-paced, dynamic environment with frequent exposure to noise, dust, and activity. The successful candidate must be able to lift and move up to 100 pounds with assistance and work varying shifts, including weekends and holidays.