Restaurant Operations Manager

1 day ago


Mission Viejo, California, United States Domino's Pizza LLC Full time
Job Description

Job Summary: We are seeking a highly motivated and organized Restaurant Operations Manager to join our team at Domino's Pizza LLC. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, including managing staff, maintaining high-quality customer service, and driving sales growth.

Key Responsibilities:

  • Staff Management: Supervise and train a team of delivery drivers, customer service representatives, and kitchen staff to ensure they are meeting our high standards of customer service and quality.
  • Customer Service: Ensure that all customers receive excellent service, including responding to customer complaints and resolving issues in a timely and professional manner.
  • Sales Growth: Develop and implement strategies to increase sales, including promoting our menu items, managing inventory, and analyzing sales data.
  • Inventory Management: Manage inventory levels, including ordering supplies, monitoring stock levels, and reducing waste.
  • Facility Maintenance: Ensure that the restaurant is clean, safe, and well-maintained, including performing daily cleaning tasks and scheduling maintenance as needed.

Requirements:

  • Leadership Skills: Proven ability to lead and motivate a team to achieve high levels of performance.
  • Customer Service Skills: Excellent customer service skills, with the ability to respond to customer complaints and resolve issues in a timely and professional manner.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with staff, customers, and management.
  • Analytical Skills: Ability to analyze sales data and develop strategies to increase sales.
  • Time Management Skills: Proven ability to manage multiple tasks and priorities in a fast-paced environment.

Working Conditions: This is a fast-paced, dynamic environment that requires the ability to work in a team, multitask, and adapt to changing circumstances. The ideal candidate will be able to work in a variety of settings, including a busy restaurant environment, and will be able to lift up to 50 pounds.



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