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Hotel Operations Manager

2 months ago

Charlottesville, Virginia, United States LTD Hospitality Full time

Job Summary

LTD Hospitality Group is seeking a highly motivated and experienced professional to join our team as a Hotel Operations Manager. As a key member of our housekeeping department, you will be responsible for providing overall support to the operations of the hotel.

Key Responsibilities

  • Inspect and Evaluate: Inspect work performed to ensure that it meets specifications and established standards.
  • Investigate and Resolve: Investigate complaints about service and equipment, and take corrective action.
  • Facilities Management: Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
  • Employee Performance: Evaluate employee performance, and recommend personnel actions such as promotions, transfers, and dismissals.
  • Process Improvement: Recommend changes that could improve service and increase operational efficiency.
  • Communication and Collaboration: Confer with staff in order to resolve performance and personnel problems, and to discuss company policies.
  • Performance Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Problem-Solving and Decision-Making: Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Effective Communication: Talking to others to convey information effectively.
  • Additional Responsibilities: Other and all duties, projects, and tasks as assigned by employee's manager.

Requirements

  • Knowledge and Skills: Have thorough knowledge of emergency procedures.
  • Leadership and Communication: Ability to lead others and requires good communication skills, both verbal and written.
  • Attention to Detail: Excellent attention to detail.
  • Time Management: Good time management skills.
  • Physical Demands: Must be able to move luggage, packages or furniture weighing up to 30 lb.
  • Availability: Must be able to work weekends and holidays.

About LTD Hospitality Group

LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.

Our Culture

LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.

Our People

The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them.

Benefits

  • Medical, Dental, Vision & 401(k): Medical, dental, vision & 401(k) with company match.
  • Voluntary Short Term: Voluntary Short Term.
  • Life & Accidental Death Insurance: Life & accidental death insurance.
  • Hotel Discounts: Hotel discounts.
  • Paid Time Off: Paid time off.
  • Training and Development Opportunities: Training and development opportunities.
  • Much More: Much more