Customer Service Representative
1 week ago
Pacific Life is seeking a highly skilled and customer-focused individual to join our Consumer Market's Division Affluent Market Customer Service team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service to policy owners, financial advisors, and producers, ensuring that their requests are completed accurately and timely.
Key Responsibilities- Respond to customer inquiries and requests in a professional and timely manner.
- Ensure customer requests are completed accurately and efficiently using our systems and applications.
- Build strong relationships with customers, establishing trust and confidence to ensure a positive experience with Pacific Life.
- FINRA SIE and Series 6/7 licenses are required within 5 weeks of hire date.
- 1-2 years of experience in a related customer service role.
- Strong customer service skills, with the ability to communicate effectively and build strong relationships.
- Resourceful and analytical, with the ability to think outside the box and find solutions to complex problems.
- Organizational and time management skills, with the ability to prioritize tasks and manage multiple priorities in a fast-paced environment.
- College degree or equivalent experience.
- A competitive hourly rate, ranging from $25 to $31 per hour, plus an annual bonus.
- A comprehensive benefits package, including medical, dental, vision, and wellbeing reimbursement account.
- Paid time off, holiday schedules, and financial planning time off.
- Paid parental leave and adoption assistance program.
- A competitive 401(k) savings plan with company match and additional contribution.
Pacific Life is a leading provider of life insurance and annuity products, dedicated to helping individuals and families achieve their financial goals. We are committed to providing exceptional customer service and building strong relationships with our customers and partners.
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4 weeks ago
Omaha, Nebraska, United States Pacific Life Full timeAbout Pacific LifePacific Life is a leading provider of life insurance and annuity products, dedicated to helping individuals and families achieve their financial goals. Our company values innovation, collaboration, and customer satisfaction, and we're committed to delivering exceptional service to our policyholders.Job SummaryWe're seeking a highly skilled...
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