Dental Office Coordinator

3 weeks ago


Louisville, Kentucky, United States Ruby Dental & Braces - a Benevis company Full time
Dental Office Coordinator Opportunity

We are seeking a detail-oriented and organized Dental Office Coordinator to join our team at Ruby Dental & Braces, a Benevis company.

As a key member of our front office staff, you will provide exceptional customer service to patients and their families, ensuring a positive experience in our dental practice.

The estimated salary for this role is $45,000-$55,000 per year, depending on experience.

Job Description:

  • Provide quality customer service to patients and parents at check-in and check-out.
  • Verify patient insurance eligibility and service limits.
  • Greet parents and patients when they enter or leave the office.
  • Check in for daily appointments.
  • Ensure parents who are waiting are kept informed of the progress of their appointment or child.
  • Maintain a clean and tidy waiting area and front desk area.

Requirements:

  • At least one year of customer service experience (preferably in healthcare, retail, restaurant or hospitality industry).
  • CPR/BLS Certification Required.
  • High focus on customer service and satisfaction.
  • Must love working with children.
  • Compassion and high level of service for our patients, parents and staff.
  • Integrity, always doing the right thing.
  • Dependable, reliable to be at work when scheduled.
  • Attention to detail.
  • Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines.
  • Professional manner and appearance at all times.
  • Computer skills: Microsoft office and Internet Explorer.
  • Telephone skills: Proper telephone etiquette and information gathering skills.


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