Store Protection Specialist

3 days ago


Novato, California, United States MSCCN Full time
About the Role

We are seeking a highly skilled and experienced Store Protection Specialist to join our team at MSCCN. As a key member of our Loss Prevention team, you will play a critical role in maintaining a safe and secure environment for our customers and associates.

Key Responsibilities
  • Provide a visible presence at store entrances and exits, mitigating theft and fraud and maintaining a safe and secure environment for associates and customers.
  • Make eye contact, smile, and greet all customers in a prominent, courteous, and friendly manner, deterring opportunities for theft.
  • Monitor the Code 50 package inspection policy and identify and address potential theft indicators, as directed by store leadership.
  • Partner with store leadership to ensure compliance with Loss Prevention directives and minimize operational shortage.
Requirements
  • High school education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention/security training preferred.
  • Active Security Guard License preferred.
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the store team.
  • Excellent customer service skills.
  • Proven ability to effectively resolve conflict.
What We Offer

As a Store Protection Specialist at MSCCN, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package. You will also have the chance to develop your skills and advance your career in a company that values its employees and is committed to excellence.



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