Operations Strategy Specialist

2 weeks ago


Grand Rapids, Michigan, United States The Ladders Full time
Overview

The Operations Strategy Specialist plays a crucial role in supporting the Chief Operating Officer by facilitating the development and execution of various programs, managing projects, enhancing processes, analyzing data, and overseeing special initiatives. This position collaborates across diverse business units and functions, ensuring the effective implementation of operational strategies and business objectives. The ideal candidate will possess a proactive mindset, creativity, analytical prowess, and exceptional communication skills.

Primary Responsibilities
  • Gather, organize, and evaluate data to craft insightful narratives for leadership, aiding in strategic decisions regarding resource allocation, operational expenses, and overall impact.
  • Collaborate with organizational leaders to formulate strategies, plans, programs, and processes that empower operations teams to achieve business goals and further the company's mission.
  • Lead projects by establishing timelines, coordinating resources, monitoring progress, addressing challenges, and providing updates to leadership.
  • Communicate findings to leaders through both verbal and written formats, often employing PowerPoint presentations and Excel charts to summarize data and present recommendations.
  • Leverage interpersonal skills and emotional intelligence to foster strong working relationships, enabling effective negotiation and influence.
Qualifications
  • A Bachelor’s degree or higher in Business or a related field, accompanied by 5 or more years of relevant experience, or an equivalent combination of education and experience. PMP certification is advantageous.
  • Proven experience in project management, business operations, finance, or program management roles.
  • Demonstrated ability to collect and analyze data from various sources, interpreting findings and presenting actionable insights to leadership.
  • Experience in translating technical data into accessible content for leaders at all organizational levels.
  • History of leading and managing cross-functional projects that resulted in operational enhancements.
  • Successful track record of managing multiple complex projects simultaneously using project management tools.
  • Ability to build trust-based relationships that facilitate recommendations and commitment negotiations across all organizational levels.
  • Strong troubleshooting and problem-solving skills to identify issues from a functional standpoint.
  • Proficiency in Microsoft Office applications.
Compensation and Benefits
  • Annual salary range of $85,000-$125,000, commensurate with experience.
  • Performance-based bonus potential of 5%.
  • 401k Plan with a dollar-for-dollar company match up to 5%.
  • Comprehensive Medical/Dental/Vision plans for individuals and families.
  • Company-sponsored Short-Term and Long-Term Disability insurance.
  • Company-funded Life and AD&D insurance with options for additional coverage.
  • Generous Paid Time Off and holiday benefits.
  • Employee fuel discount program.
  • Convenient suburban location with complimentary parking.


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