Business Systems Analyst

2 days ago


Corpus Christi, Texas, United States Driscoll Children's Hospital Full time
Job Title: Functional Analyst

At Driscoll Children's Hospital, we are seeking a highly skilled Functional Analyst to join our team. As a key member of our IT department, you will play a critical role in supporting the implementation and maintenance of our Enterprise Resource Planning (ERP) system.

Job Summary:

The Functional Analyst will serve as a subject matter expert and primary point of contact for designated functional areas, providing technical expertise and support for builds, administrative, security, and reporting tasks. This role requires strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities.

Key Responsibilities:
  • Serve as a subject matter expert and primary point of contact for designated functional areas
  • Provide technical expertise and support for builds, administrative, security, and reporting tasks
  • Gather data and information on business process steps and workflows
  • Clarify requirements by observing and interviewing other SMEs, end users, and other involved staff
  • Maintain master data values, configurations, and reports in the ERP and/or connected systems
  • Work project tasks, requests, tickets, configure, test, validate, and implement Business Process changes in the ERP and/or connected systems
  • Implement and maintain new or existing connected applications or modules
  • Serve as an escalation resource and provide tier 2 and higher support to designated functional areas
  • Read technical journals, conduct research, and evaluate releases and functionality to identify opportunities and provide valuable input to improve and optimize the use of the ERP and/or connected systems
  • Confers with other SMEs and vendors to provide consultation to departments in designated functional areas
  • Prepare test data and scenarios, coordinate and assist system testing related to new or existing development, and for new product code releases
  • Maintain logs and ensure fixes and proper Information Systems change management are in place prior to implementation
  • Assists in security and annual events
  • Provides input and knowledge sharing with manager, leads, SMEs, team members, and clients as appropriate
  • Participates in scheduled and ad hoc training in order to improve policy and process acumen
  • Writes and maintains quick help sheets, workflow diagrams, and detailed documentation for reports, business processes, and configurations supporting the departments in designated functional areas for the ERP and/or connected systems
Requirements:
  • Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying
  • Related experience in a healthcare environment strongly preferred
  • Accounting degree or like experience preferred
  • Functional Analyst (level 2): Associate degree and/or applicable technical certification(s), and/or two (2) to six (6) years of relevant technical experience
  • Functional Analyst Lead (level 3): Bachelor degree and/or relevant technical certification(s), and/or more than six (6) years of relevant technical experience
Working at Driscoll Children's Hospital:

We are a family-oriented organization that values compassion, innovation, and technology. Our employees are our greatest asset, and we strive to create a work environment that is supportive, inclusive, and rewarding.



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