Hotel Operations Manager

2 weeks ago

Tallahassee FL USA, United States Gecko Hospitality Full time
Job Opportunity

We are seeking a seasoned General Manager to lead our well-established, full-service hotel in Tallahassee, Florida.

Key Responsibilities:

  • Leadership & Management: Oversee all aspects of hotel operations, including front desk, housekeeping, food & beverage, and maintenance. Provide strong leadership to department heads and staff, fostering a positive and productive work environment.
  • Guest Experience: Ensure the highest standards of guest service and satisfaction, addressing guest concerns and implementing improvements to enhance the guest experience.
  • Financial Performance: Manage the hotel's financial performance, including budgeting, forecasting, and cost control. Achieve revenue and profitability targets while maintaining quality standards.
  • Staff Development: Recruit, train, and develop a high-performing team. Conduct regular performance evaluations and provide ongoing feedback and coaching to staff.
  • Sales & Marketing: Collaborate with the sales and marketing team to develop and implement strategies to drive occupancy, increase revenue, and enhance the hotel's market presence.
  • Compliance & Safety: Ensure the hotel is in compliance with all local, state, and federal regulations, as well as company policies. Maintain a safe and secure environment for guests and employees.

Requirements:

  • Minimum of 5 years of experience in hotel management, preferably in a full-service property.
  • Strong leadership, communication, and interpersonal skills.
  • Proven ability to manage a team and drive operational success.
  • Financial acumen with experience in budgeting, forecasting, and cost management.
  • Excellent problem-solving skills and the ability to handle high-pressure situations.
  • A commitment to delivering exceptional guest service and maintaining high standards of quality.

Benefits:

  • Competitive salary of $70,000 per year.
  • Comprehensive Health, Dental, and Vision Package, available from the first day of the month following hire.
  • 401K plan available upon hire.
  • Paid Time Off (PTO) and paid holidays.

This is a unique opportunity for a motivated hospitality professional to make a significant impact in a well-regarded property. If you are a driven leader with a passion for the hospitality industry, we encourage you to apply.

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