Automotive Sales and Service Representative

4 days ago


Indio, California, United States Ramona Tire & Service Centers Full time
Job Summary

At Ramona Tire & Service Centers, we are seeking a highly skilled and customer-focused Automotive Sales and Service Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, promoting our products and services, and driving sales growth.

Key Responsibilities
  • Customer Service: Greet customers in a professional and courteous manner, both in person and over the phone, using our standardized customer service techniques.
  • Service Needs Assessment: Listen to and thoroughly document customer concerns, inspect vehicles, and refer to service history to accurately identify and verify customer service needs.
  • Service Recommendations: Recommend services according to your level of knowledge, clearly communicate any additional recommendations from the automotive technician to the customer, and properly document all recommendations in the customer file.
  • Sales Promotion: Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
  • Quote and Update: Provide customers with an accurate quote that includes cost and time of completion for the services approved by the customer, and provide updates throughout the day on the status of their services.
  • Cash Handling: Follow proper procedures when cashing out a customer's ticket, including a review of the completed multi-point inspection and explanation of applicable warranties.
  • Follow-up: Conduct post-repair and declined services follow-up phone calls to ensure customer satisfaction for all individual customers.
  • Tracking and Reporting: Track all new returns, core returns, and warranty parts for individual customers.
Employee Benefits
  • Competitive Pay: Receive competitive bi-weekly pay.
  • Tuition Reimbursement: Take advantage of tuition reimbursement opportunities.
  • Paid Time Off: Enjoy paid vacation and sick time.
  • Holidays: Receive six paid holidays.
  • Insurance and Retirement: Enjoy medical, dental, and vision insurance, as well as life insurance and a 401(k) retirement savings plan with company match.
  • Discounts: Receive discounted services on personal and immediate family vehicles.
  • Opportunities for Advancement: Grow your career with opportunities for advancement.
Qualifications
  • Experience: Prior experience as a service advisor is helpful but not required.
  • Appearance and Attitude: Possess a professional appearance and a proven ability to work in a process-driven environment.
  • Driver's License: Possess a valid driver's license or obtain one within 30 days of hire date.
  • Availability: Be available to work Mondays through Saturdays.


  • Indio, California, United States Ramona Tire & Service Centers Full time

    Job DescriptionOverview:Ramona Tire & Service Centers is a reputable and established company in Southern California, dedicated to providing exceptional customer service and quality automotive solutions. With over 45 years of experience, we have built a strong reputation for honesty and integrity.Job Summary:We are seeking a highly skilled and...


  • Indio, California, United States Sun Auto Tire & Service Full time

    Job OverviewCompany BackgroundSun Auto Tire & Service has been a trusted name in automotive care for many years, dedicated to providing exceptional service with integrity. Our commitment is to deliver top-notch customer service and high-quality automotive solutions at competitive prices.The Sales and Service Consultant plays a vital role in promoting and...


  • Indio, California, United States Sun Auto Tire & Service Full time

    Job OverviewCompany BackgroundSun Auto Tire & Service has been a trusted name in automotive care for many years, dedicated to providing exceptional service with integrity. We pride ourselves on our commitment to quality and customer satisfaction across our numerous locations.The Sales and Service Consultant plays a vital role in promoting and selling our...


  • Indio, California, United States Mathis Brothers Furniture Full time

    **Job Summary**We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Mathis Brothers Furniture. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and building long-term relationships.**Key...

  • Sales Representative

    12 hours ago


    Indio, California, United States Mathis Brothers Furniture Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Mathis Brothers Furniture. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling merchandise, and maintaining a friendly and professional environment.Key ResponsibilitiesProvide excellent customer...


  • Indio, California, United States Travel + Leisure Full time

    Job SummaryWe are seeking a highly motivated and results-driven Marketing Representative to join our team at Travel + Leisure Co. As a Marketing Representative, you will play a critical role in driving sales and revenue growth by building strong relationships with customers and delivering exceptional customer service.Key ResponsibilitiesHandle and perform...


  • Indio, California, United States Mathis Brothers Furniture Full time

    Position Overview:As a vital member of our sales team, the Sales Associate plays a crucial role in delivering exceptional customer experiences at Mathis Brothers Furniture.Key Responsibilities:- Provide outstanding service to customers, assisting them in their purchasing decisions.- Maintain a welcoming and professional atmosphere in the retail environment.-...


  • Indio, California, United States Mathis Brothers Furniture Full time

    Position Overview:As a vital member of our sales team, the Sales Associate plays a crucial role in delivering exceptional customer experiences. Your primary duty is to assist customers in making informed purchasing decisions while ensuring a welcoming atmosphere.Key Responsibilities:- Provide outstanding customer service by addressing inquiries and offering...


  • Indio, California, United States Mathis Brothers Furniture Full time

    **Job Summary**Mathis Brothers Furniture is seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.**Key Responsibilities:**Provide excellent customer...


  • Indio, California, United States United 1 Protection Full time

    Job OverviewWe are seeking a highly motivated and results-driven sales professional to join our team at United 1 Protection as a Life Insurance Sales Agent.About the Role:As a Life Insurance Sales Agent, you will be responsible for generating new business opportunities and building strong relationships with prospective and existing clients.You will provide...


  • Indio, California, United States Lq Postal Connection Inc Full time

    Job OverviewLq Postal Connection Inc is seeking a highly organized and customer-focused Mail Service Representative to join our team. As a key member of our postal operations, you will play a critical role in ensuring the smooth delivery of packages and letters to our customers.Key ResponsibilitiesPackage Handling and Processing: Weigh and record incoming...


  • Indio, California, United States Lq Postal Connection Inc Full time

    Job OverviewLq Postal Connection Inc is seeking a highly organized and customer-focused Mail Service Representative to join our team. As a key member of our postal operations, you will play a critical role in ensuring the smooth delivery of packages and letters to our customers.Key ResponsibilitiesPackage Processing: Weigh and record incoming packages and...


  • Indio, California, United States SWING KING Full time

    Golf Course Sales RepresentativePart-Time PositionLocation: Indio, CAIncentive: $100 Signing Bonus - Details BelowWe are looking for dynamic and enthusiastic individuals who enjoy working outdoors and engaging with golfers to promote an exciting concept in the golfing industry. Along with our competitive compensation and highly regarded workplace culture, we...


  • Indio, California, United States SWING KING Full time

    Golf Course Sales AssociateLocation: Indio, CAEmployment Type: Part-TimeIncentive: $100 Signing Bonus - Details BelowWe are looking for dynamic and motivated individuals who enjoy outdoor work and engaging with golfers to introduce an exciting concept in the golfing industry. Along with our competitive compensation and highly regarded workplace culture, we...

  • Team Member

    5 days ago


    Indio, California, United States One Eleven Full time

    About the RoleWe are seeking a highly motivated and customer-focused Team Member to join our team at One Eleven. As a Team Member, you will play a critical role in delivering exceptional customer experiences and contributing to the success of our restaurant.Key ResponsibilitiesCustomer ServiceDeliver outstanding customer service by greeting guests, taking...


  • Indio, California, United States Travel + Leisure Full time

    Job SummaryThis is a sales leadership position responsible for achieving defined sales targets, assisting in personnel selection and development, and maintaining a high level of customer satisfaction.Key ResponsibilitiesAdhere to and administer sales policies and guidelines by representing the company in an ethical, moral, and professional manner.Effectively...


  • Indio, California, United States Mathis Brothers Furniture Full time

    Customer Support Representative IJob Category: Customer ServiceJob Details:Overview:The primary responsibility of this role is to deliver exceptional customer service by leveraging comprehensive knowledge of our product offerings. It is essential to foster a welcoming and professional atmosphere by acknowledging and greeting every customer and colleague who...

  • Rug Sales Associate

    5 days ago


    Indio, California, United States Mathis Brothers Furniture Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at Mathis Brothers Furniture. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling our products, and working closely with our sales team to achieve sales goals.Key Responsibilities:Provide excellent...


  • Indio, California, United States Mathis Brothers Furniture Full time

    **Job Summary**Mathis Brothers Furniture is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized sales floor.**Key Responsibilities:**Provide excellent...


  • Indio, California, United States Marshalls Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention...