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Mail Service Representative

2 months ago

Indio, California, United States Lq Postal Connection Inc Full time
Job Overview

Lq Postal Connection Inc is seeking a highly organized and customer-focused Mail Service Representative to join our team. As a key member of our postal operations, you will play a critical role in ensuring the smooth delivery of packages and letters to our customers.

Key Responsibilities
  • Package Processing: Weigh and record incoming packages and letters, accurately recording the information to ensure timely delivery.
  • Labeling and Tracking: Ensure every piece of mail is properly labeled and tracked to guarantee delivery to the correct destination.
  • Cash Handling: Accept payments for packages and packaging supplies, maintaining a secure and accurate cash handling process.
  • Office Maintenance: Maintain a clean, safe, and organized postal office environment, adhering to company standards.
  • Customer Service: Provide exceptional customer service, answering questions and assisting customers with mailing, packages, materials, and other postal-related inquiries.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with the ability to handle a high volume of customer interactions.
  • Mail System Knowledge: Have a basic understanding of the mail system, including postal regulations and procedures.
  • Organizational Skills: Demonstrate strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Technical Skills: Familiarity with basic computer programs, such as the Microsoft Office suite, and the ability to learn new software applications.