Assistant Closing Manager

2 days ago


Grand Rapids, Michigan, United States Burger King Full time
Job Summary

We are seeking a highly motivated and experienced Closing Shift Manager to join our team at Burger King. As a key member of our restaurant staff, you will be responsible for leading a team of team members and ensuring the smooth operation of our restaurant during closing shifts.

Key Responsibilities
  • Guest Experience
    • Deliver exceptional customer service by ensuring accurate, fast, and friendly service in a clean and welcoming environment.
    • Exceed guest expectations by going above and beyond to ensure a positive dining experience.
  • Team Leadership
    • Mentor and up-coach team members to increase their capabilities and improve restaurant performance.
    • Build a positive and inclusive team culture by promoting open communication and collaboration.
  • Operations
    • Implement shift plans and drive operational results by setting an example for team members.
    • Direct efficient and accurate preparation and sale of products within established speed of service guidelines.
    • Follow all cash control and security procedures to ensure accurate and secure handling of cash and inventory.
  • Inventory Management
    • Conduct daily and weekly inventory inspections to maintain accurate inventory levels.
    • Receive and manage inventory truck orders to ensure timely delivery of products.
  • Performance Monitoring
    • Review restaurant results to identify successes and areas for improvement.
    • Develop and implement strategies to improve restaurant performance and achieve business objectives.
Requirements
  • Must be at least 18 years of age.
  • Ability to work evenings, weekends, and holidays.
  • Ability to work 2nd shift as needed to ensure proper functioning of the restaurant.
  • Desire to build leadership skills and develop a strength-based leadership style.

EOE/V/D/M/F/SO



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