Public Library Support Specialist
1 week ago
Location: Palm Springs, FL
Job Type: Full Time
Department: Library
SUMMARY
In this role, employees engage in a variety of routine tasks with limited oversight. The position supports the Children's Librarian, Circulation Supervisor, Technical Services Supervisor, and the Director with designated responsibilities. Building and maintaining positive relationships with community members and library patrons is essential, alongside performing additional related tasks, including technological aspects of the Library. Reports directly to the Director or designated supervisor.
ESSENTIAL JOB DUTIES
The following responsibilities are typical for this position:
- Greets and assists patrons in locating library resources, accessing databases, checking materials in and out, placing holds, issuing library cards, and providing reference assistance.
- Creates promotional materials for programs and manages social media outreach for the Village Library as directed by the Director.
- Delivers individual and group technology training sessions for patrons and staff.
- Plans and executes assigned programs and conducts community outreach.
- Implements library policies with diplomacy and manages situations with sound judgment.
- Supports the Children's Librarian with children's programming and outreach, and may fill in as needed.
- Assists in processing library materials by locating matching bibliographic records, adjusting records for individual items, and preparing materials for shelving.
- Helps place orders with suppliers, verifies shipment accuracy, and may search for corresponding cataloging records from online bibliographic databases.
- Conducts routine circulation tasks using computer systems, answers phone inquiries, and performs general clerical duties as assigned.
- Recognizes established priorities in task execution and is capable of managing multiple projects simultaneously.
- Responsible for assisting patrons and staff members, along with performing other routine clerical tasks, including typing and filing.
- Typing proficiency of 35 words per minute is required.
- Work is conducted in accordance with the practices and procedures of the Library Department and the Village of Palm Springs.
- Provides assistance with the Library's technology components, including audio-visual equipment, green screen, virtual reality, and all technical library functions.
- Offers support with computers, websites, electronic devices, digital resources, and more for patrons of all ages.
MINIMUM QUALIFICATIONS
A high school diploma or GED is required; some college experience is preferred. Experience in library services and computer operations is advantageous. Proficiency in English, both written and spoken, is necessary. Bilingual candidates (Spanish-speaking) are preferred.
The Village of Palm Springs offers a comprehensive benefits package.
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