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Broker Relationship Manager

2 months ago

Torrance, California, United States CenterWell Home Health Full time
About the Role

We are seeking a highly motivated and experienced Broker Relationship Manager to join our team at CenterWell Home Health. As a key member of our sales team, you will be responsible for developing and maintaining relationships with small and medium-sized accounts in the Medicare industry.

Key Responsibilities
  • Develop and execute sales strategies to achieve revenue targets and grow our customer base.
  • Build and maintain strong relationships with existing clients, identifying opportunities to upsell and cross-sell our products and services.
  • Collaborate with internal stakeholders to ensure seamless delivery of our solutions to customers.
  • Stay up-to-date with industry trends and competitor activity to inform sales strategies and stay ahead of the competition.
  • Participate in sales training and development programs to enhance skills and knowledge.
Requirements
  • Bachelor's degree or 5+ years of experience in the Medicare industry with a focus on management/leadership.
  • Strong organizational, interpersonal, communication, and presentation skills.
  • Ability to lead and train a team of sales associates, utilize technology tools, and build and maintain relationships with communities and medical providers.
  • High level of self-motivation and the ability to accomplish goals independently.
  • Prior sales experience in the health solutions industry.
  • Prior experience with laptop computers, cell phones, and the ability to navigate mobile apps.
  • Knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
  • This position requires approximately 50% or more travel with some overnight stays.
  • This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits.
  • You must be located in California (Concord and Bay area).
Preferred Qualifications
  • Master's Degree.
  • Veteran or Veteran spouse preferred.
  • Bilingual with the ability to speak, read, and write in both English and an additional language (Chinese, Korean, or Spanish) without limitations or assistance.
Additional Information
  • To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended.
  • Wireless, wired cable, or DSL connection is suggested.
  • Satellite, cellular, and microwave connection can be used only if approved by leadership.
  • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI/ HIPAA information.
About Us

Humana Inc. (NYSE: HUM) is committed to putting health first for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status, and to base all employment decisions only on valid job requirements.