Current jobs related to Technical Support Analyst - Denver, Colorado - RIO GRANDE CO
-
Technical Support Specialist
2 weeks ago
Denver, Colorado, United States Automated System Design Full timeJob OverviewAutomated System Design (ASD) is seeking a skilled Technical Support Analyst to bolster the operations of the Service Desk Commissioning Team. The ideal candidate will possess technical expertise and exceptional people skills to facilitate and maintain systems for multiple facilities.The Technical Support Analyst will work closely with vendors,...
-
Technical Support Specialist
6 days ago
Denver, Colorado, United States Alpine Physician Partners Full timeJob Title: Technical Support AnalystJob Summary:We are seeking a highly skilled Technical Support Analyst to join our team at Alpine Physician Partners. As a Technical Support Analyst, you will be responsible for providing end-user support, user account management, deploying and maintaining workstations and software, and writing/maintaining documentation.Key...
-
Technical Support Specialist
2 weeks ago
Denver, Colorado, United States Alterra Mountain Company Full timeJob Title: Technical Support AnalystAlterra Mountain Company is seeking a highly skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical support and administration for our Direct to Access (DTA) platform, which supports our season passes, including Ikon.Key Responsibilities:Provide...
-
Technical Support Specialist
4 weeks ago
Denver, Colorado, United States Dynatrace Full timeJob Title: Technical Support AnalystJoin Dynatrace, a leader in unified observability and security, as a Technical Support Analyst. As a key member of our team, you will provide exceptional technical support to our customers, ensuring they receive the best possible experience with our software intelligence platform.Key Responsibilities:Troubleshoot and...
-
IT Support Analyst
1 week ago
Denver, Colorado, United States State of Colorado Full timeJob Title: IT Support AnalystLegislative Council Staff is seeking an experienced IT Support Analyst to join our team. As a key member of our IT support team, you will provide technical support to our diverse user base, including legislators, legislative staff, and other stakeholders.Key Responsibilities:Provide technical support to users via phone, email,...
-
Technical Support Specialist
2 weeks ago
Denver, Colorado, United States Alterra Mountain Company Full timeAbout the RoleWe are seeking a highly skilled Technical Support Analyst to join our team at Alterra Mountain Company. As a key member of our support team, you will be responsible for providing technical assistance and support to our customers and internal stakeholders.Key ResponsibilitiesSupport the daily operations of Alterra's Pass Platform, including...
-
Technical Support Specialist
2 weeks ago
Denver, Colorado, United States Alpine Physician Partners Full timeJob Title: Technical Support AnalystAre you looking to work for a company that has been recognized for its commitment to employee satisfaction? We are seeking a Technical Support Analyst to join our team at Alpine Physician Partners.Job Summary:The Technical Support Analyst will be responsible for providing end-user support, user account management,...
-
Technical Support Specialist
1 week ago
Denver, Colorado, United States Alterra Mountain Company Full timeJob Title: Technical Support AnalystAbout the Role:Alterra Mountain Company is seeking a highly skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will play a critical role in ensuring the stability and reliability of our Direct to Access (DTA) platform, which supports our season passes, including Ikon.Key...
-
Technical Support Specialist
2 weeks ago
Denver, Colorado, United States Automated System Design Full timeJob Title: Technical Support AnalystWe are seeking a highly skilled Technical Support Analyst to join our team at Automated System Design. As a key member of our Service Desk Commissioning Team, you will play a crucial role in maintaining and supporting our access control and surveillance systems.Key Responsibilities:Provide exceptional customer service and...
-
Technical Support Specialist
2 weeks ago
Denver, Colorado, United States Care Synergy Full timeJob Title: Associate Technical Support AnalystCare Synergy is seeking a highly skilled and motivated Associate Technical Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our affiliates, ensuring seamless operations and delivering outstanding customer service.Key...
-
Technical Support Specialist
4 weeks ago
Denver, Colorado, United States Alpine Physician Partners Full timeJob Title: Technical Support AnalystAre you looking to work for a company that prioritizes employee satisfaction and has been recognized for its commitment to excellence? We're seeking a skilled Technical Support Analyst to join our team at Alpine Physician Partners.Job Summary:The Technical Support Analyst will be responsible for providing top-notch...
-
Technical Business Analyst
4 weeks ago
Denver, Colorado, United States Alterra Mountain Company Full timeAbout Alterra Mountain CompanyAlterra Mountain Company is a leading provider of year-round mountain destinations, offering a unique blend of adventure and relaxation. Our company is committed to shaping the future of mountain adventure, and we're seeking a talented Technical Business Analyst to join our dynamic Technical Product Team.Job SummaryWe're looking...
-
Technical Support Specialist
2 weeks ago
Denver, Colorado, United States Care Synergy Full timeJob Title: Associate Technical Support AnalystCare Synergy is seeking a highly skilled and motivated Associate Technical Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our affiliates.Key Responsibilities:Provide day-to-day IT support across our affiliates, including...
-
Technical Support Specialist
3 days ago
Denver, Colorado, United States CAI Full timeJob SummaryAs a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This role requires strong communication skills, both written and verbal, to effectively resolve issues and provide a positive experience for our customers.Key...
-
Technical Support Specialist
2 weeks ago
Denver, Colorado, United States Care Synergy Full timeCare Synergy IT Support Analyst Job DescriptionCare Synergy is seeking a highly skilled and motivated IT Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our affiliates.Key Responsibilities:Provide day-to-day IT support across our affiliatesBuild and rebuild computers...
-
Technical Business Analyst
1 month ago
Denver, Colorado, United States Alterra Mountain Company Full timeAbout Alterra Mountain CompanyAlterra Mountain Company is a leading provider of year-round mountain destinations, offering a unique blend of adventure and relaxation. Our company is headquartered in Denver, Colorado, and is committed to shaping the future of mountain adventure.Job SummaryWe are seeking an experienced Technical Business Analyst to join our...
-
Technical Support Specialist
4 weeks ago
Denver, Colorado, United States Automated System Design Full timeJob OverviewAutomated Systems Design (ASD) is seeking a skilled Technical Support Analyst to join our Service Desk Commissioning Team. This role requires technical expertise and exceptional people skills to facilitate and maintain systems for multiple facilities.The ideal candidate will have experience with access control and/or video surveillance systems,...
-
Technical Support Manager
3 weeks ago
Denver, Colorado, United States Holland & Hart LLP Full timeJob Title: Technical Support ManagerJob Summary:The Technical Support Manager is responsible for overseeing the daily operations of the technical support team, ensuring that customer issues are resolved efficiently and effectively. This role involves leading, mentoring, and developing a team of technical support analysts, implementing best practices, and...
-
Technical Support Specialist
3 weeks ago
Denver, Colorado, United States Xplor Inc Full timeJob DescriptionWe are seeking a highly analytical and detail-oriented individual to join our team as a Technical Support Specialist. As a key member of our organization, you will play a crucial role in driving growth through technical support and ensuring the highest level of quality in our services.Key Responsibilities:Support Ticket Management and...
-
Technical Support Specialist
3 days ago
Denver, Colorado, United States Alpine Physician Partners Full timeAt Alpine Physician Partners, we are seeking a highly skilled Technical Support Analyst to join our team.Job Summary:The Technical Support Analyst will be responsible for providing end-user support, user account management, deploying and maintaining workstations and software, and writing/maintaining documentation. This position will analyze and resolve...
Technical Support Analyst
2 months ago
The PC Support Specialist plays a crucial role in assisting users with various technical challenges. This individual is responsible for diagnosing, researching, and resolving user issues at the PC level through the IT Ticketing system. Capable of addressing straightforward technical problems, the specialist also tackles moderately complex issues and provides Tier 1 support, along with some Tier 2 assistance, while escalating more complex matters as necessary. Collaboration with remote support teams is essential for effective issue resolution across various technological platforms, including computer hardware, software, mobile devices, and telecommunication systems.
Key Responsibilities- Deliver exceptional customer service while resolving technical challenges faced by users.
- Provide technical assistance across a diverse range of devices and platforms, including PCs, peripherals, and networking equipment.
- Engage with users to determine system requirements and develop appropriate processing procedures and modifications.
- Image and configure PCs for new users and set up mobile devices for onboarding.
- Communicate with users through various channels to evaluate the scope of issues and identify any preliminary resolution steps taken.
- Assist with the installation and configuration of new hardware, software, and peripheral devices.
- Stay informed about technological advancements and best practices, offering recommendations for new software and hardware solutions.
- Collaborate closely with third-party software support teams to facilitate issue resolution.
- Participate in projects suitable for a level 1 support technician as needed.
- Ensure the security of computer equipment, data files, and supplies.
- Customer service for technical issues: 65%
- Troubleshooting IT-related challenges: 25%
- Research and development: 10%
- Minimum of 3 years of experience in PC support.
- High school diploma or GED required.
- Proficient in Microsoft Office or similar software.
- Strong organizational and prioritization skills with the ability to work independently.
- Solid understanding of hardware and software maintenance.
- Valid driver's license.
- Other duties as assigned.
This position involves constant work in a climate-controlled environment, with frequent sedentary tasks and occasional standing, lifting, bending, and kneeling. The role may require occasional driving and the ability to lift up to 50 pounds.
Benefits: RIO GRANDE CO offers a comprehensive benefits program, including a profit-sharing plan, 401(k), multiple medical plans, virtual healthcare, dental and vision insurance, health savings accounts, flexible spending accounts, short and long-term disability, life insurance, and additional value-added benefits.
