Customer Service Representative

4 days ago


Longmont, Colorado, United States Signature Aviation Full time
Job Summary

We are seeking a highly skilled and customer-focused Client Services Coordinator to join our team at Signature Aviation. As a key member of our operations team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to incoming customer requests via phone and email, prioritizing and assigning work orders to technical teams.
  • Process sales orders by coordinating with clients to ensure all pre-installation criteria are met.
  • Provide technical support and resolve customer issues in a timely and professional manner.
  • Assist with training customers on SiteMinder and other aviation support services.
  • Collaborate with technical teams to ensure seamless delivery of services and high customer satisfaction.
Requirements
  • 1-3 years of experience in customer service or technical support.
  • Bachelor's degree preferred but not required.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer

At Signature Aviation, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k), and paid time off. We also provide opportunities for training and development, as well as a competitive salary and bonus structure.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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