Senior Operations Manager
6 days ago
We are seeking an experienced Senior Operations Manager to join our team at Round1. As a key member of our leadership group, you will be responsible for assisting the General Manager in overseeing the daily operations of our entertainment center.
Key Responsibilities:- Assist with sales and profit projections to ensure business goals are met
- Supervise department managers to ensure compliance with store policies and procedures
- Provide operational and customer service training for employees
- Investigate employee issues and resolve escalated problems
- Interact with customers in a courteous and professional manner
- Provide exceptional customer service by resolving disputes and being readily available to customers
- Extend job offers to candidates and develop a diverse team through coaching and mentoring
- Review department timesheets for accuracy and provide new hire orientation
- Monitor store staffing levels to ensure adequate coverage
- Audit refund and credit transactions, cash drawers, and special events
- Assist with creating Daily Audit Reports and researching audit discoveries
- Enforce compliance with safety and loss prevention regulations
- Bachelor's degree preferred, 3+ years of management experience in a fast-paced environment
- Strong operational skills, ability to plan activities and manage time effectively
- Spanish speaking a plus, must have or obtain alcohol certification as required
This is a challenging role that requires a strong leader who can motivate and guide a team to achieve success. If you are a strategic thinker with excellent communication skills and a passion for the entertainment industry, we encourage you to apply.
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Senior Operations Director
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Life Enrichment Manager
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Executive Operations Manager
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Food and Beverage Operations Manager
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Restaurant Operations Manager
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Experienced Retail Store Operations Manager
1 week ago
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Senior Construction Project Manager
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Senior Commercial Real Estate Counselor
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Senior Cardiac Intensive Care Unit Lead
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Maintenance Operations Supervisor
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Facilities Maintenance Coordinator
1 week ago
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