Restaurant Operations Manager

6 days ago


Mission Viejo, California, United States ZPIZZA USA LLC Full time
Job Title: Restaurant Operations Manager

The successful candidate will be responsible for ensuring the efficient operation of our pizzeria during their shift. This includes creating and managing employee schedules, supervising staff, and assigning tasks as needed to maintain a smooth running restaurant.

Key Responsibilities:
* Train and manage employees, assigning duties as required
* Lead the team in providing exceptional customer service
* Resolve customer complaints in a professional and tactful manner
* Adhere to all health and safety regulations and guidelines
* Provide regular sales and productivity reports to upper management
* Maintain accurate inventory levels, ordering and restocking supplies when necessary
* Cover shifts for absent employees as needed

Requirements:
* High school diploma or equivalent education
* Previous experience working in food service
* Familiarity with Microsoft Office, restaurant management software, and POS systems
* Ability to remain calm under pressure and thrive in fast-paced environments
* Strong leadership and communication skills
* Foodsafe Certificate (Plus)

Salary Estimate: $55,000 - $65,000 per year

This is an exciting opportunity for a motivated and experienced individual to join our team as a Restaurant Operations Manager.

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