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Customer Experience Associate

2 months ago

Denver, Colorado, United States Orchard Technologies Full time
About Orchard

Orchard is revolutionizing the way people buy and sell their homes. Our innovative approach simplifies the process, reducing anxiety and uncertainty. With a personalized online dashboard and expert support, customers can manage the entire experience with ease.

Job Summary

We're seeking a Customer Experience Associate to join our Flex Team in Denver, CO. As the first point of contact for homeowners, you'll provide exceptional customer service, qualify leads, and convert them into consultations. Your strong communication skills and drive to deliver results will make you a valuable asset to our team.

Responsibilities
  • Provide excellent customer service and support to homeowners
  • Qualify and convert leads into consultations
  • Maintain a personal database of leads for future conversion
  • Work in a fast-changing environment as part of an early-stage startup
  • Explain Orchard's services and offerings to potential customers
Requirements
  • 1-2+ years of sales, customer service, or real estate experience (preferred)
  • Real estate license is preferred; Orchard will pay for your course and licensing requirements
  • Bachelor's degree (preferred)
  • Ability to work weekends
What We Offer

We're proud to offer a competitive salary range of $60,000 - $70,000/year, including base salary and annual on-target commission pay. You'll also enjoy equity participation, flexible PTO, up to 18 weeks of paid family leave, and employee discounts on Orchard's services.

Why Join Us?

Orchard is a dynamic and innovative company that's changing the real estate industry. We're committed to providing an exceptional customer experience and offer a range of benefits to support your growth and well-being. Join our team and be part of a company that's shaping the future of home buying and selling.