Retail Sales Leader

1 week ago


West Hollywood, United States Leap Full time
Position Overview

At Leap, our retail teams are essential to our success. We are in search of a motivated Sales Supervisor for our boutique. This individual will be crucial in cultivating a high-performing store team and ensuring an exceptional customer experience.

Leap specializes in launching and managing data-driven retail locations for contemporary brands, focusing on enhanced performance and minimized risk. We proudly collaborate with innovative brands.

Key Responsibilities:
  • Inspire and lead a team to create unforgettable in-store experiences while promoting a positive atmosphere.
  • Collaborate with the Store Leader to implement strategies that boost sales and enhance client engagement.
  • Maintain store standards, including cleanliness, visual presentation, and operational tasks such as inventory management and processing shipments.
  • Assist with store activations and openings as required.
  • Embrace new technologies and systems; familiarity with platforms like Shopify and Google Office is advantageous.
  • Demonstrate the ability to work independently and effectively under pressure, ensuring completion of store opening and closing tasks.
  • Maintain a flexible work schedule, including availability on weekends and holidays.
  • Possess a minimum of 1 year of management experience, either direct or indirect.
  • Have at least 2 years of experience in luxury retail; GIA certification is preferred.
  • Must be at least 18 years old.
  • Maintain an active presence on the sales floor, which includes standing and walking for extended periods.
  • Comfortable using a ladder and capable of lifting up to 50 pounds.
Ideal Candidate Profile:
  • Leadership Skills: Effectively motivates and guides team members through coaching and mentorship.
  • Customer Focused: Strives to build authentic connections with customers, anticipating their needs and demonstrating exceptional sales abilities.
  • Adaptable: Navigates a dynamic environment with flexibility and a growth mindset.
  • Team Player: Actively seeks feedback and fosters strong relationships within the team.
  • Professionalism: Demonstrates punctuality, accountability, and a strong work ethic.
  • Brand Enthusiast: Stays informed about industry trends and possesses the ability to educate both team members and customers about products.
  • Detail-Oriented: Consistently produces high-quality work with efficiency.
Performance Metrics:
  • Achieve sales targets through key performance indicators such as conversion rates and average order value.
  • Engage in client outreach and networking to enhance customer satisfaction.
  • Effectively manage tasks and meet deadlines.
Benefits:
  • Employee discount on products.
  • Eligibility for commission and bonuses.
  • 401K plan.
  • Accrued paid time off for eligible employees.
  • Medical, dental, and vision benefits for those averaging 32 hours or more per week.
  • Employee Assistance Program.

If you are passionate about supporting emerging brands and contributing to the evolution of retail, a career with Leap may be the perfect fit for you.



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