Culinary Operations Leader

2 weeks ago

Chandler, Arizona, United States Mox Boarding House Full time
Job Overview

ABOUT Mox Boarding House:

Mox Boarding House has been a cornerstone for tabletop gaming enthusiasts for over two decades. We pride ourselves on being a reliable destination for purchasing and trading Magic: The Gathering cards, packs, and booster boxes from various eras of the game. Our dedication to the community and the game is evident in all our endeavors. We foster a customer-focused, innovative, and data-driven environment, where every team member plays a crucial role in delivering an exceptional customer experience.

Beyond our eCommerce platform, Mox Boarding House operates award-winning game stores and dining establishments in multiple locations, offering a unique experience to local gaming communities.

Our Mission: We view tabletop gaming as a gathering point – a space to connect, share, and celebrate – aimed at nurturing deeper relationships with our customers, among ourselves, and with the broader community.

Benefits: We offer a comprehensive benefits package, including generous paid time off, flexible scheduling, remote work options, paid parental leave, a safe harbor 401k match, paid holidays, and employee discounts. Our culture promotes a family-friendly atmosphere that values work-life balance.

Position Summary:

The Sous Chef plays a vital role in ensuring the smooth operation of all kitchen activities while working closely with and receiving guidance from the Head Chef. This position involves not only daily kitchen tasks but also contributions to menu planning, inventory oversight, and equipment maintenance. The Sous Chef is essential in fostering the development of back-of-house team members' skills and ensuring that they adhere to the Head Chef's standards for food preparation and presentation. As a key member of the restaurant leadership team, the Sous Chef typically works during peak service times, exemplifying our company values in interactions with both staff and patrons.

Key Responsibilities:

  • Lead and supervise all back-of-house team members, ensuring their daily tasks are completed effectively.
  • Delegate responsibilities and assign roles to back-of-house staff as needed.
  • Assist the Head Chef with weekly inventory management.
  • Collaborate with the Head Chef on menu creation, contributing ideas for weekly specials.
  • Enhance and develop performance standards for all back-of-house roles, identifying areas for coaching and training.
  • Perform line cook duties at a high standard, serving as a model for service excellence.
  • Implement and uphold adherence to company policies and procedures.
  • Ensure food is prepared and presented according to the Head Chef's specifications and in a timely manner.
  • Verify and audit daily opening and closing checklists for the back of house.
  • Maintain daily preparation checklists and ensure compliance with recipes established by the Head Chef.
  • Ensure adherence to food safety protocols and sanitation practices throughout the kitchen.
  • Continue to develop leadership skills and business knowledge alongside the Head Chef.
  • Perform additional duties as assigned by the Head Chef or General Manager.
  • Demonstrate comprehensive knowledge of kitchen equipment usage and maintenance, training others in safe operation.

Qualifications:

  • High School diploma or GED required.
  • Must be at least 18 years old.
  • Possession of necessary state and county food-handling permits is required.
  • Intermediate proficiency in Microsoft Office 365 Suite.
  • A minimum of two years of leadership experience in a full-service restaurant environment.
  • A genuine passion for culinary arts and a commitment to personal leadership development.
  • Strong verbal and written communication skills.
  • Ability to guide others effectively to promote desired behaviors.
  • Understanding of professional cooking techniques, preparation methods, and knife skills.
  • Knowledge of recipe development, cost management, and inventory control.
  • Ability to perform well under pressure and turn challenging situations into positive outcomes.
  • Capable of working independently and driving success through accountability.
  • Exhibit responsible, ethical, and honest behavior.
  • Availability to work weekends, evenings, and holidays.
  • Understanding of safety, sanitation, and food handling practices.
  • This role requires prolonged periods of standing.
  • Ability to lift up to 50 pounds occasionally and up to 35 pounds regularly.

Work Schedule:

  • On-site position.

Job Type:

  • Full-time position.
  • Non-exempt: Starting at $24.16 per hour.

Benefits Overview:

  • Paid Time Off: 25 days accrued annually, plus 8 company holidays.
  • Health Benefits: Zero-cost premium options for medical, dental, and vision insurance.
  • Retirement: 401(k) with a 4% safe harbor match and no vesting period.
  • Employee Stock Ownership Plan.
  • Flexible Spending Accounts & Health Savings Accounts.
  • Pre-Tax Commuter Benefits.
  • Supplemental Life and AD&D Insurance.
  • Accident, Critical Illness & Hospital Confinement Plans.
  • Employee Assistance Program.
  • Employee Discounts.

Equal Opportunity Employment:

We are dedicated to fostering a workplace that values diverse perspectives and experiences. We do not discriminate based on race, color, religion, creed, caste, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or any other legally protected status.

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