Administrative Support Specialist
2 weeks ago
Position: Receptionist
Location: Onsite
Are you passionate about fostering connections with clients and providing exceptional service? Serenity Healthcare is looking for a dedicated receptionist to enhance our client experience. This role is pivotal in ensuring a welcoming atmosphere within our facility, requiring outstanding communication and interpersonal skills to deliver a superior experience for all visitors.
Important Note: This position involves working with individuals facing significant challenges, including those with mental health issues, which may be sensitive for some candidates.
Benefits at Serenity Healthcare
- Opportunities for Career Growth
- Competitive Salary
- Comprehensive Medical, Vision, and Dental Insurance (Serenity covers 90% of your premium)
- Paid Time Off
- 10 Recognized Holidays Off
- 401k Retirement Plan
- Employee Referral Incentives
Key Responsibilities
- Maintain and update client information during each visit.
- Build rapport with clients by remembering their names, interests, and personal stories.
- Address inquiries, alleviate concerns, and respect individual boundaries with sensitivity.
- Ensure a positive client experience through compassionate support.
- Assist with various administrative tasks as needed throughout the day.
Required Qualifications
- High School Diploma or GED.
- Strong verbal and written communication skills, along with basic math proficiency.
- Demonstrated ability to manage multiple tasks in a dynamic environment.
- Minimum of 1 year of full-time experience in customer service or a related field.
About Serenity Healthcare
Serenity Healthcare is at the forefront of healthcare technology, utilizing innovative medical devices to offer our patients long-term solutions when traditional treatments have not succeeded. Our commitment to evidence-based practices and proven outcomes drives us to empower patients to reclaim their lives through advanced healthcare technology.
Employment Type: Full-time
Office Hours: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm
*This position is subject to a successful criminal background check upon hiring.
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