Restaurant Operations Manager

2 weeks ago


Greenfield, California, United States Wendy's Full time

About the Role:

We are seeking a highly motivated and experienced Shift Manager to join our team at Wendy's. As a Shift Manager, you will be responsible for leading a team of restaurant staff to deliver exceptional customer service and ensure the smooth operation of our restaurant.

Key Responsibilities:

  • Lead and manage a team of restaurant staff to achieve sales and customer satisfaction goals.
  • Ensure the restaurant is operated in a safe and efficient manner, adhering to company policies and procedures.
  • Manage inventory, labor costs, and other operational aspects of the restaurant.
  • Provide excellent customer service and resolve customer complaints in a professional manner.
  • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.

Requirements:

  • At least one year of restaurant management experience.
  • High school diploma or equivalent required; some college or military experience a plus.
  • Proven leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment.
  • Recognition and rewards for outstanding performance.

Why Join Our Team:

At Wendy's, we are committed to providing our customers with high-quality food and exceptional service. We are a proud equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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