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Store Operations Manager

2 months ago

Greenfield, California, United States Papa Murphys Corporate Stores Full time

About the Role:

The Assistant Store Manager at Papa Murphy's Corporate Stores is a dynamic leadership position that champions our commitment to quality, service, integrity, and teamwork. As a key member of our store team, you will be responsible for creating a positive experience and culture for employees, modeling exceptional customer service, and driving efficient operations to achieve store profitability.

Key Responsibilities:

  • Create a positive experience and culture for employees every day
  • Model incredible customer service and train store personnel to do the same
  • Flex business skills to create efficient operations, happy guests, and a profitable store
  • Apply administrative expertise by providing accurate reports, tracking and reconciling coupons and certificates, and creating and posting crew work schedules
  • Keep employees and customers safe by ensuring the store meets standards for optimum costs and top-notch performance while maintaining proper operational and health labor laws at the Federal, State and Local levels
  • Help monitor the dough by monitoring cash procedures in the store and ensuring accuracy of bank deposits, cash drawers, reconciliation, and justification of all cash variances
  • Assemble the ultimate pizza experience for every guest
  • Bake up your management skills by assuming store operations in the absence of the Store Manager

What We Offer:

  • Variety in your day-to-day work
  • No grease traps or late store hours
  • Competitive Benefits & 401k
  • Working with amazing people
  • Earn more dough with tips
  • PIZZA
  • Education and tuition assistance

Requirements:

  • 1-2 years of awesome supervisory experience at another lucky QSR
  • ServSafe certification required – you're a food and beverage safety expert
  • Ability to wow an audience with good communication skills
  • Exceptional customer service skills and strategies to keep customers lining up for more pizza
  • Technically wholesome: Adequate computer skills, including MS Word, Excel, Outlook, and POS
  • You know how to meet deadlines, just like you know how to help a customer quickly and efficiently
  • Team player: Willingness to jump in and cover shifts in the event of absences
  • Stand and walk, reach with hands, and arms, bend and stoop, kneel or crouch; this job has you on your feet up to 75% of the time
  • Must be able to lift and/or move up to 30 pounds

Please note:

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Papa Murphy's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.