Employee Benefits Coordinator

2 months ago


Warren, United States Northwest Bank Full time

Position Overview

The Employee Benefits Coordinator plays a crucial role in supporting the administration of benefits and retirement plans within the organization.

Key Responsibilities

  • Ensure adherence to relevant governmental regulations and compliance standards.
  • Guarantee the accuracy and timeliness of necessary reporting and associated fees.
  • Address and resolve compliance-related challenges effectively.
  • Maintain thorough documentation and ensure the integrity of records.
  • Conduct audits to verify the accuracy of data within the HR Information System (HRIS).
  • Develop and document administrative procedures related to benefits management.
  • Propose enhancements to existing procedures and improve service delivery.
  • Ensure that benefit modifications are executed in line with Company Plan Documents and ERISA guidelines.
  • Audit benefit deductions and reconcile invoices for all benefit plans.
  • Cultivate and manage relationships with external benefits brokers and carriers.
  • Liaise with benefit providers to ensure accurate processing of benefits.
  • Provide education to employees regarding available benefit options.
  • Supervise the open enrollment process.
  • Oversee daily benefits processing tasks, including enrollments, COBRA, terminations, changes, and claims.
  • Manage the Wellness Program initiatives.
  • Design and implement new benefits programs as needed.
  • Prepare and distribute necessary correspondence.
  • Provide essential notifications to employees.
  • Assist in payroll processing, Open Enrollment, and Benefits Fair activities.
  • Handle billing and payment processes efficiently.
  • Reconcile bills and payroll entries accurately.
  • Monitor file feeds for benefit enrollments and terminations.
  • Authorize distributions for the 401(k) and Pension Plan.
  • Provide estimates for the Pension Plan through third-party vendors.
  • Identify and resolve employee-related benefits issues.
  • Demonstrate effective collaboration across various levels of the organization.
  • Manage personal workload and workflow efficiently.
  • Perform data entry tasks as required.
  • Strive to minimize non-payroll departmental costs.
  • Maximize the use of available technology tools.
  • Ensure compliance with company policies and federal/state regulations.
  • Utilize Microsoft Office and departmental software to enhance efficiency.
  • Collaborate effectively as part of a team.
  • Operate on-site equipment as necessary.

Qualifications and Skills

  • High school diploma or equivalent required.
  • 2-5 years of experience in Employee Benefits preferred.
  • Ability to handle confidential information with discretion.
  • Strong attention to detail is essential.


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