System Technology Specialist
4 weeks ago
Intelerad is seeking a highly skilled System Technology Specialist to join our team. As a key member of our support team, you will be responsible for resolving complex technical issues and providing exceptional customer service to our clients.
The ideal candidate will have a strong background in technical support, with experience in medical software and Linux OS administration. You will work closely with our engineering team to identify and resolve technical issues, and provide training and support to our clients.
This is a unique opportunity to work with a leading company in the healthcare industry and contribute to the development of our enterprise imaging solutions.
Key Responsibilities- Provide technical support to clients via phone, email, and remote access
- Identify and resolve complex technical issues related to medical software and Linux OS administration
- Work closely with engineering team to identify and resolve technical issues
- Provide training and support to clients
- Develop and maintain knowledge base articles and documentation
- 5-7 years of experience in technical support, with a focus on medical software and Linux OS administration
- Strong background in technical support, with experience in troubleshooting and resolving complex technical issues
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Competitive salary and benefits package
- Opportunity to work with a leading company in the healthcare industry
- Professional development and growth opportunities
- Collaborative and dynamic work environment
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