Customer Service Representative

5 days ago


Cerritos, California, United States Power Pro Plumbing Full time
Job Summary

We are seeking a highly skilled Customer Service Representative/Dispatch Coordinator to join our team at Power Pro Plumbing. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, managing customer databases, and making outbound calls to ensure timely communication and resolution of customer inquiries.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve issues, and maintain a positive and professional demeanor at all times.
  • Database Management: Accurately update and maintain customer databases with current information, ensuring seamless communication and efficient issue resolution.
  • Outbound Calling: Make proactive outbound calls to customers to ensure timely communication, resolve issues, and provide updates on company schedules and lead times.

Requirements:

  • Customer Service Skills: Proven ability to provide exceptional customer service, resolving issues in a timely and professional manner.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, department managers, and employees.
  • Organizational Skills: Ability to multitask, prioritize tasks, and maintain a high level of organization in a fast-paced environment.
  • Technical Skills: Proficiency in MS Word and data entry software, with the ability to learn and adapt to new systems and technologies.
  • Education and Experience: High school diploma or equivalent, with a minimum of two years of experience in customer service, dispatching, or a related field.
  • Availability: Ability to work a flexible schedule, including weekends, to meet the needs of our customers and business.

What We Offer:

  • Competitive Compensation: A competitive salary and benefits package, including medical, dental, and vision insurance.
  • Growth Opportunities: Opportunities for professional growth and development, with a focus on career advancement and employee satisfaction.
  • Paid Time Off: Generous paid time off policy, allowing you to recharge and maintain a healthy work-life balance.


  • Cerritos, California, United States Speedy Cash Inc Full time

    About Speedy Cash Inc.Speedy Cash Inc. is a leading provider of consumer financial products and services. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer...


  • Cerritos, California, United States Qonten Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Qonten. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...


  • Cerritos, California, United States Jim Barr - State Farm Agent Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Jim Barr - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer experiences, building strong relationships, and driving business growth.Key Responsibilities:Customer...


  • Cerritos, California, United States Power Pro Plumbing Full time

    Job DescriptionA dynamic and supportive Plumbing Company, Power Pro Plumbing, is seeking a skilled Customer Service Representative/Dispatcher to join our team. This role offers a unique opportunity for growth and development in a fast-paced environment.Key Responsibilities:Maintain the Service Technicians' daily schedules and dispatch them to service calls...


  • Cerritos, California, United States Uniqlo Co., Ltd. Full time

    Salary: $17.00 / hour Position Overview: As a vital member of our retail team, the Sales Representative plays a crucial role in delivering exceptional customer service. Reporting directly to the Store Manager, you will engage with customers to understand their needs, provide insightful product information, and facilitate sales effectively. Key...


  • Cerritos, California, United States Uniqlo Full time

    Compensation: $17.00 / hourAs an Equal Opportunity Employer, UNIQLO USA is committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants or employees based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation,...


  • Cerritos, California, United States Jim Barr - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our agency, you will play a vital role in providing exceptional customer experiences and promoting our premier insurance and financial service products.Key ResponsibilitiesCustomer Relationship...


  • Cerritos, California, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative & Front End Associate. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesCustomer Service:...


  • Cerritos, California, United States Norm Reeves Auto Group Full time

    ReceptionistWe are seeking a skilled Receptionist to provide exceptional customer service and support to our guests at Norm Reeves Honda, Cerritos. As the first point of contact, you will create a positive and welcoming experience at every interaction, including phone, face-to-face, and online.Key Responsibilities:Deliver exceptional customer service and...


  • Cerritos, California, United States Cerritos Nissan & Infiniti Full time

    Job DescriptionAt Cerritos Nissan INFINITI, we are seeking a highly skilled Service Representative to join our team.Why Work with Us?We are a dynamic and customer-focused organization that values teamwork and excellence. Our Service Representatives play a critical role in ensuring our customers receive exceptional service and...


  • Cerritos, California, United States Cerritos Nissan & Infiniti Full time

    Job DescriptionAt Cerritos Nissan INFINITI, we are seeking a highly skilled Service Representative to join our team.Why Work with Us?We are a dynamic and customer-focused organization that values teamwork and excellence. Our Service Representatives play a critical role in ensuring our customers receive exceptional service and...


  • Cerritos, California, United States Norm Reeves Auto Group Full time

    Job Summary:We are seeking a highly organized and customer-focused individual to join our team as a Receptionist at Norm Reeves Honda, Cerritos. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences, ensuring seamless communication, and supporting the overall success of our dealership.Key...


  • Cerritos, California, United States Allstate Insurance Agency - Carl Johnson Full time

    About the RoleWe are seeking a highly motivated and customer-focused Insurance Sales and Service Representative to join our team at Allstate Insurance Agency - Carl Johnson. As an Insurance Sales and Service Representative, you will play a critical role in helping our customers protect their assets and achieve their financial goals.Key...


  • Cerritos, California, United States Sun West Mortgage Company Inc. Full time

    About Sun West Mortgage Company Inc.Sun West Mortgage Company Inc. is a reputable nationwide mortgage lender with four decades of industry experience, proudly operating as a family-owned business. We are currently seeking a dedicated Customer Service Representative to serve as the vital link between our organization and our valued homeowners.Key...


  • Cerritos, California, United States Sun West Mortgage Company Inc. Full time

    About Sun West Mortgage Company Inc.Sun West Mortgage Company Inc. is a reputable nationwide mortgage lender with over 40 years of dedicated service. As a family-owned business, we pride ourselves on our commitment to our clients and our community.Position OverviewWe are seeking a Customer Service Representative who will serve as a vital link between our...


  • Cerritos, California, United States Western & Southern Life Full time

    About the Role**Job Summary:**We are seeking a highly motivated and results-driven Financial Services Representative to join our team at Western & Southern Life. As a Financial Services Representative, you will play a critical role in meeting the financial needs of our clients by providing expert advice and guidance on insurance and investment solutions.Key...


  • Cerritos, California, United States Power Pro Plumbing Full time

    Job OverviewPower Pro Plumbing is seeking a highly motivated and experienced Sales Representative to join our team. As a Sales Representative, you will be responsible for building and maintaining relationships with customers, identifying sales opportunities, and providing exceptional customer service.Key ResponsibilitiesDevelop and execute sales strategies...


  • Cerritos, California, United States Toyota San Diego Full time

    About the Role:We are seeking a highly skilled and experienced Customer Service Manager to join our team at Toyota San Diego. As a key member of our management team, you will play a critical role in building and maintaining strong relationships with our customers, ensuring their satisfaction and loyalty to our dealership.Key Responsibilities:Develop and...


  • Cerritos, California, United States Power Pro Plumbing Full time

    Job OverviewPower Pro Plumbing is seeking a highly motivated and experienced Sales Representative to join our team. As an Outside Sales Professional, you will be responsible for representing our company and creating new customer leads.Key Responsibilities:Develop and maintain relationships with existing customers to ensure their satisfaction and...


  • Cerritos, California, United States Workway, Inc. Full time

    Job OverviewWorkway BancForce is a leading national staffing agency dedicated to connecting qualified candidates with exceptional career opportunities across various sectors. Our focus is on a candidate-centric approach, ensuring job seekers find their ideal positions.We are currently seeking a Financial Services Representative who will be responsible for...