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Customer Service Representative

2 months ago

Cerritos, California, United States Qonten Full time

Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Qonten. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information on our products and services
  • Collaborate with internal teams to resolve customer complaints and issues
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction

Requirements

  • 1-3 years of experience in customer service, operations, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills

Preferred Qualifications

  • Sales experience in a related field
  • Experience with SAP and ADP
  • Associate degree in a business or health care related field

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment