Quality Assurance Leader

2 weeks ago

Baltimore, Maryland, United States Zentech Manufacturing I Full time

Zentech Manufacturing stands as a premier provider of Electronics Manufacturing Services (EMS) in North America, renowned for its extensive certifications. We collaborate with original equipment manufacturers (OEMs) across sectors such as medical devices, aerospace, defense, and industrial machinery, offering comprehensive engineering and manufacturing solutions.

The products and innovations we support play a crucial role in daily life and in critical operational settings. They are visible in various environments, from sporting events to medical facilities, and are essential for military applications, ensuring the safety of our nation and its personnel.

At Zentech, we excel in manufacturing processes tailored for high reliability and complexity, managing low-to-medium volume printed circuit boards and box builds, while also possessing the capability to scale for higher volume demands. Our products proudly reflect American craftsmanship.

We are currently seeking a meticulous and proactive Quality Assurance Manager to lead our quality assurance department. This role involves developing, implementing, and maintaining a robust quality system for our products and services.

Key Responsibilities:

  • Ensure customer satisfaction with product quality.
  • Execute strategic initiatives within the Quality Department to meet operational goals.
  • Contribute to the successful implementation of the annual operational plan.
  • Develop and implement quality strategies that enhance operational competitiveness.
  • Create an annual business plan to identify objectives aimed at improving overall quality performance.
  • Set ambitious goals for the Quality team, focusing on continuous improvement activities.
  • Guarantee that internal processes yield products that meet or exceed customer expectations.
  • Foster a quality-centric culture throughout all production activities.
  • Maintain a cutting-edge quality organization proficient in methodologies such as DOE, SPC, ISO, and Lean Six Sigma.
  • Engage with all levels of the organization to promote respect and mission alignment.
  • Assess quality processes to ensure they align with Zentech's integrity and efficiency standards.
  • Report on quality control and operational status to senior leadership and regulatory bodies.
  • Manage and monitor product quality performance, providing regular reports on key performance indicators.
  • Oversee internal and external audits to ensure compliance with AS9100/ISO 9001:2015 standards.
  • Perform additional duties as assigned.

Qualifications:

  • Proven ability to exercise discretion, confidentiality, and independent judgment.
  • Ability to work autonomously with minimal supervision.
  • A minimum of seven years of relevant experience.
  • In-depth knowledge of electronic manufacturing processes, including SMT and assembly techniques.
  • Comprehensive understanding of quality management systems, including ISO and ASQ standards.
  • Expertise in quality methodologies such as Six Sigma and Lean.
  • Strong problem-solving skills, particularly in Root Cause Analysis and Corrective Action processes.
  • Solid understanding of APQP, FMEAs, and Statistical Methods.
  • Exceptional leadership and management capabilities.
  • Strong communication skills, both written and verbal, with proficiency in statistical process control tools.
  • Bachelor's Degree in Electrical, Manufacturing, or Industrial Engineering.
  • Experience with ISO 9001:2015 and AS9100D standards.

Zentech Manufacturing is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace.

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