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Clinical Quality Assurance Director

2 months ago

Baltimore, Maryland, United States Johns Hopkins Medicine Full time

About the Role:

The Clinical Quality Assurance Manager is a key position within the Johns Hopkins Medicine Office of Population Health (OPH), responsible for leading clinical operations and quality assurance processes across the continuum of care.

Key Responsibilities:

  • Develop and implement standard work processes to ensure operational efficiency and quality service provision.
  • Collaborate with stakeholders to identify, track, and trend operational and quality issues, and develop strategies to address them.
  • Investigate and resolve significant clinical issues, adverse patient outcomes, and other institutional patient safety and quality issues.
  • Maintain quality assurance processes for ambulatory care management, behavioral health, community health, and ambulatory pharmacy within the scope of OPH operations.

Requirements:

  • Bachelor's Degree from an accredited school of nursing; Master's Degree preferred.
  • A minimum of five (5) years of risk management, patient safety and/or quality improvement experience.
  • Active RN licensure in the state of Maryland; with the ability to obtain additional jurisdictions as needed.
  • Certified Professional in Healthcare Quality (CPHQ) or nursing practice to include NE-BC, NPD-BC, CMGT-BC preferred.

What We Offer:

  • A dynamic and supportive work environment that fosters collaboration and innovation.
  • Opportunities for professional growth and development in a leading healthcare organization.
  • A comprehensive benefits package, including health, wellness, and retirement benefits.

Johns Hopkins Medicine is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We welcome applications from qualified candidates who share our commitment to excellence and our values of compassion, integrity, and respect for others.