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Quality Assurance Specialist

2 months ago

Baltimore, Maryland, United States ASR GroupDomino Sugar Full time

Company Overview

ASR Group is recognized as the leading refiner and distributor of cane sugar globally, boasting an impressive annual production capacity exceeding 6 million tons. The organization offers a comprehensive range of grocery, industrial, food service, and specialty sweetener products. In North America, ASR Group operates six sugar refineries across various states and countries, including Louisiana, New York, California, Maryland, Canada, and Mexico. Within the European Union, the company manages sugar refineries in England and Portugal, alongside mills in Mexico and Belize. The brand portfolio includes well-known names such as Domino, C&H, Redpath, Tate & Lyle, Lyle's, and Sidul.

Position Overview

The Quality Assurance Specialist plays a crucial role in overseeing the elements of SQF certification and the Quality and Food Safety systems. This includes managing document and record control, CAPA processes, and providing regular updates on the site’s Quality and Food Safety performance. This position collaborates closely with the Quality Systems Coordinator at the site.

Key Responsibilities

  • Manage the document and record control programs, including routine KPI reporting.
  • Assist in maintaining SQF Certification for the site.
  • Oversee the CAPA Program, including regular KPI reporting.
  • Analyze consumer complaints and identify trends in complaint data.
  • Lead the cross-functional Food Safety team, facilitating regular meetings to share information and discuss new procedures or equipment.
  • Implement procedures that support quality and food safety systems.
  • Develop and deliver training materials, maintaining associated records.
  • Collaborate with ASR corporate staff on document control, complaints, and CAPA systems.
  • Work with Supplier Quality to update site documentation for new suppliers and ingredients.
  • Lead the GMP Inspection and Calibration Programs.
  • Coordinate with the Site Pest Control Operator.
  • Communicate effectively regarding issues, objectives, initiatives, and performance through Management Review and Metrics Reporting.
  • Promote GMPs and adhere to plant safety procedures.
  • Perform additional duties as assigned.

Required Qualifications

  • Bachelor's degree in a relevant field from an accredited institution or equivalent experience.
  • A minimum of 1 year of professional experience in quality and food safety systems.
  • At least 2 years of experience in a manufacturing environment.
  • HACCP training and experience in developing and maintaining HACCP Plans.
  • SQF or other GFSI benchmarked standard training/certification.
  • Strong knowledge of Quality Assurance/Control practices and procedures.
  • Excellent verbal and written communication skills in English.

Preferred Qualifications

  • Advanced degree in a related field from an accredited institution.
  • Experience as a SQF practitioner.
  • Experience leading an internal audit team.

Essential Skills and Abilities

  • Ability to analyze complex information and conduct root cause analysis.
  • Recognize opportunities for Continuous Improvement and recommend strategies.
  • Utilize ERP information effectively and analyze results.
  • Maintain confidentiality of proprietary business information.
  • Manage time effectively, prioritize tasks, and work independently or collaboratively.
  • Handle multiple tasks and projects while upholding quality and accuracy standards.
  • Proficient in Microsoft Office Suite, particularly Excel, Word, and Outlook.
  • Communicate clearly and concisely, fostering strong communication across the organization.
  • Troubleshoot quality issues on dry packaging lines.
  • Demonstrate strong quality management and risk management skills.
  • Exhibit effective planning and scheduling abilities.
  • Employ analytical thinking and problem-solving skills.

Personal Attributes

  • Ability to manage complexity and focus on key objectives.
  • Embrace change and encourage innovative ideas.
  • Understand regulatory and compliance requirements relevant to the role.
  • Work effectively in ambiguous situations and achieve progress.
  • Take accountability for commitments and learn from mistakes.
  • Demonstrate credibility and adhere to core values in decision-making.
  • Apply knowledge of food industry quality systems and testing procedures.
  • Act with integrity and follow through on commitments.
  • Exhibit strong communication and interpersonal skills.
  • Show initiative and resolve issues independently.
  • Make informed decisions based on relevant facts and information.
  • Provide high-quality service and support to internal and external customers.

Location

Baltimore, MD

Travel Requirements

5% travel may be required.

ASR Group is an equal opportunity employer. We do not discriminate based on race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other category protected under federal, state, or local law. All employment decisions are based on qualifications, merit, and business needs.