Senior Customer Success Manager

2 weeks ago


San Francisco, California, United States inPowered Full time
Senior Customer Success Manager

inPowered is seeking a highly skilled Senior Customer Success Manager to drive renewals and business growth for our clients. As a key member of our team, you will be responsible for ensuring partner retention and satisfaction by delivering exceptional service through strategic insights, data-driven storytelling, and high operational standards.

Key Responsibilities:

  • Drive renewal revenue growth and improve end-customer experience
  • Develop and execute strategic campaigns to meet client goals
  • Collaborate with internal and external stakeholders to achieve business objectives
  • Analyze campaign performance and present recommendations to clients
  • Own and present quarterly Business Reviews with key client stakeholders
  • Monitor pacing and performance for live campaigns and work with the Operations & Product team to resolve issues

Requirements:

  • 5-8 years of experience in marketing/ad tech industry and/or advertising agency, with a focus on relationship management and negotiation skills
  • Bachelor's degree or equivalent work experience
  • Knowledge and understanding of the Native Ad and/or Programmatic space
  • Understanding of integrated marketing communications and the digital media landscape
  • Proficient in MS Office, particularly Excel, PowerPoint, and Outlook
  • Exceptional organization and communication skills
  • Ability to learn quickly

What We Offer:

  • Unlimited time off
  • Benefits paid 100% by inPowered
  • 401K offered
  • Gym, home internet, cell phone reimbursements

About inPowered:

inPowered is a leading AI platform that enables brands to maximize their content marketing ROI. Our platform is powered by Artificial Intelligence and years of machine learning, allowing marketers to collect proprietary data and drive real ROI.



  • San Francisco, California, United States Balbix Full time

    Senior Customer Success ManagerAt Balbix, we're seeking a seasoned professional to drive customer success and growth. As a Senior Customer Success Manager, you'll be responsible for collaborating with clients to understand their Cyber Risk management needs and implementing solutions to drive successful outcomes.This role is crucial for influencing adoption,...


  • San Francisco, California, United States Dynamo AI Full time

    Job Title: Customer Success Senior ManagerWe are seeking a seasoned Customer Success Senior Manager to lead our Customer Success team at Dynamo AI. As a key member of our growth team, you will be responsible for fostering long-term relationships with our clients, ensuring their success and satisfaction with our AI solutions, and driving customer retention...


  • San Francisco, California, United States Endeavor Full time

    The ChallengeThe Senior Customer Success Manager will be the customer's top advocate, bridging the gap between the customer, sales, renewals, product, and consulting teams.This role will drive customer adoption, identify potential roadblocks with subscription renewals, and perform system and process health checks to maximize customer value from the OneTrust...


  • San Francisco, California, United States Parspec, Inc Full time

    Revolutionize the Construction Supply Chain with ParspecParspec is a pioneering company transforming the $5 trillion building construction products industry by digitizing and organizing product data. Our digital platform empowers designers and builders to quickly identify the right products for their projects, while the supply chain generates new leads and...


  • San Francisco, California, United States Gong Full time

    About the RoleGong is revolutionizing revenue organizations by harnessing customer interactions to drive business efficiency, improve decision-making, and accelerate revenue growth. As a Senior Customer Success Manager, you will be a trusted strategic advisor to revenue and operational leaders, driving strategic plans and business transformation while...


  • San Francisco, California, United States Parspec, Inc Full time

    Unlock the Power of ParspecParspec, Inc is revolutionizing the construction supply chain by digitizing and organizing the industry's product data. As a Senior Customer Success Manager, you will play a crucial role in driving the success of our top enterprise accounts.Key Responsibilities:Serve as the primary contact for executive stakeholders within top...


  • San Francisco, California, United States OneTrust Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Customer Success Manager to join our team at OneTrust. As a Senior Customer Success Manager, you will be responsible for driving customer adoption, identifying and mitigating potential roadblocks, and performing system and process health checks to maximize the value customers receive from...


  • San Francisco, California, United States Gong Full time

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Gong. As a key member of our revenue organization, you will be responsible for driving customer engagement, product adoption, and business outcomes.Key ResponsibilitiesBe a trusted strategic advisor to senior revenue and revenue operations leaders to uncover...


  • San Francisco, California, United States inPowered Full time

    Senior Customer Success ManagerinPowered is seeking a highly skilled Senior Customer Success Manager to drive renewal revenue growth and improve end customer experience. As a key member of our team, you will be responsible for delivering exceptional customer success through strategic insights, data-driven storytelling, and high operational standards.Key...


  • San Francisco, California, United States adjust Full time

    Unlock Your Potential with AdjustAt Adjust, we're on a mission to empower businesses to succeed in the ever-evolving world of mobile advertising. As a Senior Customer Success Manager, you'll play a vital role in helping our clients achieve their goals and drive growth through our cutting-edge platform.Drive Customer SuccessAs a key member of our Business...


  • San Francisco, California, United States adjust Full time

    About the RoleWe're seeking a highly skilled Senior Customer Success Manager to join our team at Adjust. As a key member of our Business Development Department, you will be responsible for maintaining strong relationships with our existing clients and ensuring their success through the effective use of our suite of tools.Key ResponsibilitiesDrive retention...


  • San Francisco, California, United States adjust Full time

    About the RoleWe're seeking a highly skilled Senior Customer Success Manager to join our team at Adjust. As a key member of our Business Development Department, you will be responsible for maintaining strong relationships with our existing clients and ensuring their success through the effective use of our suite of tools.Key ResponsibilitiesDrive retention...


  • San Francisco, California, United States adjust Full time

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Adjust. As a key member of our Business Development Department, you will be responsible for maintaining strong relationships with our existing clients and ensuring their success through the utilization of our suite of tools.Key ResponsibilitiesDrive retention...


  • San Francisco, California, United States Lob Full time

    Job Title: Senior Strategic Customer Success ManagerWe are seeking a highly skilled Senior Strategic Customer Success Manager to join our team at Lob. As a Senior Strategic Customer Success Manager, you will be responsible for developing and executing account plans to drive customer success and growth.Key Responsibilities:Develop deep knowledge of customers'...


  • San Francisco, California, United States Parspec, Inc Full time

    About Parspec, Inc.Parspec, Inc. is a pioneering company in the construction supply chain industry, revolutionizing the way building construction products are sold annually around the world. Our digital platform enables designers and builders to quickly identify the right products for their projects, and helps the supply chain to generate new leads and close...


  • San Francisco, California, United States Populus Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Populus. As a key member of our customer success team, you will be responsible for training and managing our new and existing customer base.In this role, you will work closely with our product team to bring customer feedback and insights to enhance our current offering...


  • San Francisco, California, United States Zip Full time

    About the RoleWe're seeking a seasoned Senior Customer Success Manager to join our team at Zip. As a key member of our customer-facing team, you'll be responsible for driving customer success and ensuring our clients achieve their business goals.Key ResponsibilitiesManage a portfolio of clients across various industries and customer segments, providing...


  • San Francisco, California, United States Populus Full time

    Job OverviewWe are seeking a highly skilled Customer Success Manager to join our team at Populus. As a key member of our customer success team, you will be responsible for training and managing our new and existing customer base. Your primary goal will be to ensure customer satisfaction and retention, while also identifying opportunities for upselling and...


  • San Francisco, California, United States Populus Full time

    Job OverviewWe are expanding our customer base at a rapid pace. As a key member of our customer success team, you will be responsible for training and managing our new and existing customer base. In addition to working with customers post-sales, you will provide valuable feedback to our product team to enhance our current offering and future roadmap. Working...


  • San Francisco, California, United States Instrumentl Full time

    About InstrumentlInstrumentl is a leading platform for nonprofits and grant writers, empowering them to grow revenue through a personalized process. Our mission is to be a force multiplier on the nonprofit sector, and we're committed to building a diverse team that shares our passion for creating impact.Job SummaryWe're seeking a Senior Customer Success...