Senior Customer Success Manager
7 days ago
We're seeking a highly skilled Senior Customer Success Manager to join our team at Adjust. As a key member of our Business Development Department, you will be responsible for maintaining strong relationships with our existing clients and ensuring their success through the effective use of our suite of tools.
Key Responsibilities- Drive retention and growth among our most valuable customers by understanding their business needs and providing tailored solutions.
- Enable successful roll-out of Adjust to customer employees, ensuring seamless adoption and integration.
- Maintain a cadence of communication with customers to monitor adoption trends, sentiment, and identify opportunities for deeper engagement.
- Identify opportunities for customers to act as Adjust advocates, promoting our platform and services to their networks.
- Work with customers on contract renewals and expansion opportunities, ensuring long-term success and growth.
- Represent the voice of the customer to inform our product roadmap, driving innovation and improvement.
- 5+ years of experience in Customer Success or Sales roles, with a strong background in mobile user acquisition.
- Ability to find growth opportunities within accounts by adding value and providing tailored solutions.
- Strong project management skills, with the ability to oversee multiple projects and prioritize tasks effectively.
- Excellent communication and stakeholder management skills, with the ability to work autonomously and build strong relationships with customers.
- Strong interest in understanding the marketing and software setup of clients to provide informed advice and guidance.
Adjust is a leading provider of mobile measurement and analytics solutions, trusted by marketers around the world. We're committed to delivering exceptional customer experiences and driving growth for our clients. If you're passionate about customer success and mobile user acquisition, we'd love to hear from you.
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Senior Customer Success Manager
46 minutes ago
San Francisco, California, United States Balbix Full timeSenior Customer Success ManagerAt Balbix, we're seeking a seasoned professional to drive customer success and growth. As a Senior Customer Success Manager, you'll be responsible for collaborating with clients to understand their Cyber Risk management needs and implementing solutions to drive successful outcomes.This role is crucial for influencing adoption,...
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Senior Customer Success Manager
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San Francisco, California, United States OneTrust Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Customer Success Manager to join our team at OneTrust. As a Senior Customer Success Manager, you will be responsible for driving customer adoption, identifying and mitigating potential roadblocks, and performing system and process health checks to maximize the value customers receive from...
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Senior Customer Success Manager
1 week ago
San Francisco, California, United States OneTrust Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Customer Success Manager to join our team at OneTrust. As a Senior Customer Success Manager, you will be responsible for driving customer adoption, identifying and mitigating potential roadblocks, and performing system and process health checks to maximize the value customers receive from...
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Senior Customer Success Manager
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San Francisco, California, United States Gong Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Gong. As a key member of our revenue organization, you will be responsible for driving customer engagement, product adoption, and business outcomes.Key ResponsibilitiesBe a trusted strategic advisor to senior revenue and revenue operations leaders to uncover...
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Senior Customer Success Manager
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Senior Customer Success Manager
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Senior Customer Success Manager
4 days ago
San Francisco, California, United States adjust Full timeAbout the RoleWe're seeking a highly skilled Senior Customer Success Manager to join our team at Adjust. As a key member of our Business Development Department, you will be responsible for maintaining strong relationships with our existing clients and ensuring their success through the effective use of our suite of tools.Key ResponsibilitiesDrive retention...
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Senior Customer Success Manager
1 week ago
San Francisco, California, United States adjust Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Adjust. As a key member of our Business Development Department, you will be responsible for maintaining strong relationships with our existing clients and ensuring their success through the utilization of our suite of tools.Key ResponsibilitiesDrive retention...
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Senior Customer Success Manager
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San Francisco, California, United States Parspec, Inc Full timeAbout Parspec, Inc.Parspec, Inc. is a pioneering company in the construction supply chain industry, revolutionizing the way building construction products are sold annually around the world. Our digital platform enables designers and builders to quickly identify the right products for their projects, and helps the supply chain to generate new leads and close...
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Senior Customer Success Manager
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San Francisco, California, United States Populus Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Populus. As a key member of our customer success team, you will be responsible for training and managing our new and existing customer base.In this role, you will work closely with our product team to bring customer feedback and insights to enhance our current offering...
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Senior Customer Success Manager
1 week ago
San Francisco, California, United States Zip Full timeAbout the RoleWe're seeking a seasoned Senior Customer Success Manager to join our team at Zip. As a key member of our customer-facing team, you'll be responsible for driving customer success and ensuring our clients achieve their business goals.Key ResponsibilitiesManage a portfolio of clients across various industries and customer segments, providing...
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Senior Customer Success Manager
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San Francisco, California, United States Instrumentl Full timeAbout InstrumentlInstrumentl is a leading platform for nonprofits and grant writers, empowering them to grow revenue through a personalized process. Our mission is to be a force multiplier on the nonprofit sector, and we're committed to building a diverse team that shares our passion for creating impact.Job SummaryWe're seeking a Senior Customer Success...
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Senior Customer Success Manager for Enterprises
3 weeks ago
San Francisco, California, United States Canary Technologies Corp Full timeOverview of the PositionIn the role of Senior Customer Success Manager for Enterprises, you will collaborate with some of the most esteemed hospitality organizations globally.Your position is vital: you will oversee the success of significant implementations, nurture robust relationships with essential stakeholders, and enhance Canary's product presence...
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Senior Customer Success Manager for Enterprises
3 weeks ago
San Francisco, California, United States Canary Technologies Corp Full timePosition OverviewAs a Senior Customer Success Manager for Enterprises, you will engage with some of the most renowned hospitality organizations globally.Your role is pivotal: you will guarantee the success of key implementations, nurture robust relationships with essential stakeholders, and enhance Canary's product presence within our enterprise clientele....
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Customer Success Manager
2 hours ago
San Francisco, California, United States Carta Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Carta. As a Customer Success Manager, you will be responsible for driving successful outcomes for our customers, mitigating churn, and affecting expansion. You will work closely with our cross-functional teams to ensure seamless customer experiences and provide...
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Senior Customer Success Manager
2 days ago
San Francisco, California, United States Parspec, Inc Full timeRevolutionize the Construction Supply Chain with ParspecParspec, Inc is transforming the $5 trillion building construction products industry by digitizing and organizing product data. Our digital platform enables designers and builders to quickly identify the right products for their projects, and helps the supply chain generate new leads and close deals...
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Senior Customer Success Manager for Enterprises
3 weeks ago
San Francisco, California, United States Canary Technologies Corp Full timeOverview of the PositionIn the role of Senior Customer Success Manager for Enterprises, you will collaborate with some of the most esteemed hospitality organizations globally.Your contribution is vital: you will guarantee the effective implementation of strategic initiatives, nurture robust relationships with essential stakeholders, and broaden the reach of...
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Customer Success Manager
31 minutes ago
San Francisco, California, United States Carta Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Carta. As a Customer Success Manager, you will be responsible for driving successful outcomes for our customers, mitigating churn, and affecting expansion. You will work closely with our cross-functional teams to ensure seamless customer experiences and drive...
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Senior Enterprise Customer Success Manager
2 days ago
San Francisco, California, United States Gong Full timeAbout the RoleWe are seeking a highly skilled Senior Enterprise Customer Success Manager to join our team at Gong. As a key member of our revenue organization, you will be responsible for driving customer engagement, product adoption, and business outcomes for our enterprise clients.Key ResponsibilitiesDevelop and execute strategic plans to drive customer...
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Customer Success Manager
4 days ago
San Francisco, California, United States Carta Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Carta. As a key member of our Customer Success organization, you will be responsible for driving successful outcomes for our customers, ensuring their satisfaction and loyalty, and ultimately contributing to the growth and success of our business.Key...