Alternative Asset Processing Professional

6 days ago


Westlake, Ohio, United States Equity Trust Full time
Job Summary

The Investment Operations Specialist plays a critical role in ensuring the smooth processing of non-traditional investment requests. This position is responsible for reviewing submissions to verify that all necessary documentation is included and that ownership is properly established through the client's self-directed IRA.

Key Responsibilities
  • Review and Verification: Thoroughly review paperwork submitted for investment requests, correcting any pending requests as needed.
  • Client Communication: Contact clients and third parties to obtain necessary corrections and provide status updates on requests in process.
  • Asset Information Entry: Accurately enter asset information and funding instructions into the workflow system.
  • Paperwork Execution: Execute required paperwork and prepare outgoing mail according to the client's request.
Additional Functions
  • Account Correction Requests: Submit account correction requests as needed when errors are identified within the review process.
  • Team Support: Assist other team members with their items in times of high volume, as instructed by leadership.
  • Relationship Building: Cooperate with other departments to cultivate relationships with representatives who bring ongoing investors to the Company.
  • Ad Hoc Tasks: Perform other duties as assigned.
Qualifications
  • Education and Experience: High School Diploma or equivalent, Associate's Degree in Arts/Science preferred, Financial or Real Estate background a plus, Minimum 3 years of experience in a fast-paced, customer-driven environment.
  • Professional Certification: None required.
  • Technical Skills: Intermediate level proficiency in Microsoft Office.
Behavioral Competencies
  • Core Competencies: Customer Focus, Collaboration & Teamwork, Integrity & Trust, and Self-Development.
  • Additional Competencies: Composure, Informing, Conflict Management, Time Management, Written and Verbal Communication, Listening.


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