T-Mobile Retail Sales Representative

2 weeks ago


Newark, California, United States T-Mobile (MobileOne, LLC) Full time
Job Summary
Retail Sales Representatives at T-Mobile are the face of our brand, providing exceptional customer experiences and showcasing our innovative products and services. We're seeking a highly motivated and customer-focused individual to join our team as a Bilingual Retail Sales Representative.

Key Responsibilities:
  • Assist and sell to customers, providing an outstanding customer experience and building loyalty by:
  • Approaching customers with confidence and assessing their needs and concerns by building a genuine relationship with them.
  • Building trust with customers by answering their questions, educating, and offering solutions that pave the way for a potential T-Mobile sale.
  • Assessing and recommending the right plan for customers, while taking a hands-on approach to ensure success through the customer onboarding process.
  • Knowledgeable in finding the right-fit for customers' correct phone, mobile technology, and rate plan package.
  • Approaching service and sales needs with composure, integrity, and compassion.

Requirements:
  • Customer service and/or sales experience preferred, retail environment a plus.
  • Authorization to work in the United States.
  • Pass a pre-employment background check (will consider qualified applicants with criminal histories in a manner consistent with all laws).
  • A high-school diploma or GED and be at least 18 years of age.

Benefits:
T-Mobile offers a comprehensive array of valuable benefits to protect your health, your family, and your way of life. As a part-time employee, you'll enjoy benefits such as 401(k) Retirement Savings, No Cost Mental Health Program, Daily Pay, and Discounted T-Mobile Cellular Service.

Pay:
The pay range for this position is $39.18 per hour, with potential commission.

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