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Fitness Sales and Service Representative

2 months ago


Newark, California, United States 24 Hour Fitness Full time

About the Role:

We are seeking a highly motivated and customer-focused Fitness Sales and Service Representative to join our team at 24 Hour Fitness. As a key member of our sales and service team, you will be responsible for delivering an exceptional customer experience, promoting our fitness services, and driving sales growth.

Key Responsibilities:

  • Develop strong relationships with members and guests, providing personalized support and guidance to help them achieve their fitness goals.
  • Deliver a world-class sales and service experience, ensuring that every interaction is welcoming, informative, and inclusive.
  • Support the onboarding process for new members, providing a seamless and engaging experience that sets them up for success.
  • Work collaboratively with colleagues to achieve sales and service targets, sharing best practices and ideas to drive business growth.
  • Stay up-to-date with product and service offerings, ensuring that you can provide accurate and compelling information to members and guests.

Requirements:

  • 1+ years of experience in retail or fitness sales, with a proven track record of delivering exceptional customer service.
  • Strong communication and interpersonal skills, with the ability to build rapport with members and guests from diverse backgrounds.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining a high level of customer satisfaction.
  • Basic knowledge of fitness and wellness principles, with a passion for helping others achieve their health and fitness goals.
  • CPR and AED certification required within 60 days of employment.

What We Offer:

  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in this role.
  • A dynamic and supportive work environment, with opportunities for career growth and professional development.
  • A free club membership, allowing you to experience our facilities and services firsthand.