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Retail Banking Professional

2 months ago

Hendersonville, Tennessee, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused Retail Banking Professional to join our team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing personalized financial solutions, and driving sales growth.

Key Responsibilities
  • Customer Engagement: Develop and maintain a deep understanding of our customers' financial needs and goals, and provide tailored solutions to meet their needs.
  • Sales and Cross-Selling: Identify opportunities to sell and cross-sell our products and services to existing and new customers, and achieve sales targets.
  • Relationship Building: Foster strong relationships with customers, colleagues, and business partners to drive business growth and customer satisfaction.
  • Risk Management: Ensure compliance with risk management policies and procedures, and identify and mitigate potential risks to the business.
  • Professional Development: Stay up-to-date with industry trends, products, and services, and participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • Education: College degree or equivalent work experience.
  • Experience: 1-2 years of experience in retail banking, customer service, or a related field.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
  • Certifications: S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS).
About Fifth Third Bank

Fifth Third Bank is a leading financial institution with a strong commitment to customer service and community involvement. We offer a dynamic and inclusive work environment, competitive compensation and benefits, and opportunities for professional growth and development.