Retail Customer Service Representative

4 weeks ago


Hendersonville, Tennessee, United States Sam's Club Full time
Job Summary

We are seeking a friendly and skilled Customer Service Associate to join our team at Sam's Club. As a Member Frontline Cashier Associate, you will play a vital role in providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities

• Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
• Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
• Maintain a clean and organized store environment, including the front end area, by sweeping, zoning, and arranging merchandise.
• Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet customer needs and achieve sales goals.
• Collaborate with colleagues to achieve sales goals, provide support, and maintain a positive team environment.

Requirements

• High school diploma or equivalent required.
• Previous retail or customer service experience preferred.
• Ability to work a variety of shifts, including evenings, weekends, and holidays.
• Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
• Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer

• Competitive hourly wage and performance-based bonus opportunities.
• Comprehensive benefits package, including medical, vision, and dental coverage, 401(k), and paid time off.
• Opportunities for career growth and advancement within the company.
• A fun and supportive work environment with a team-oriented culture.

Why Join Our Team?

At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Member Frontline Cashier Associate, you will have the opportunity to make a positive impact on our members' lives, work in a fast-paced and dynamic environment, and develop valuable skills and experience in customer service and retail sales.

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