Retail Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.
Key Responsibilities:
• Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
• Maintain a clean and organized store environment, including the sales floor, checkout lanes, and surrounding areas.
• Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
• Assist members with purchasing decisions, locate merchandise, and provide guidance on store policies and procedures.
• Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
Requirements:
• High school diploma or equivalent required.
• Previous retail or customer service experience preferred.
• Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
• Strong communication and interpersonal skills, with the ability to work effectively with members, colleagues, and management.
• Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer:
• Competitive hourly wage and performance-based bonus opportunities.
• Comprehensive benefits package, including medical, vision, and dental coverage.
• Opportunities for career advancement and professional growth within the company.
• A fun and supportive work environment with a team-oriented culture.
Eligibility Requirements:
• Must be at least 18 years old to apply.
• Must be able to provide proof of eligibility to work in the United States.
Additional Information:
Sam's Club is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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