Team Leader

3 weeks ago


Norcross, Georgia, United States Moon Capital Full time

We are seeking a skilled Team Leader to join our team at Moon Capital. As a Shift Leader, you will be responsible for overseeing daily operations and ensuring that our store runs smoothly.

Job Overview

In this role, you will serve as the primary point of contact for our guests, providing exceptional customer service and ensuring that their needs are met. You will also be responsible for leading and guiding your team members to achieve sales goals and maintain a clean and organized store environment.

Key Responsibilities

Composure: Think on your feet in fast-paced environments, inform General Managers of problems or unusual matters, and assist Team Members at the point of sale with upselling.

Delegation: Ensure deployment maps are in use, assign stations to maintain efficient store operations, and assist in Team Member management during scheduled shifts.

Drive for Results: Support company standards for operations, marketing/communications, and brand identity, encourage Team Members to exceed goals, and complete all checklist tasks.

Ethics & Values: Fulfill cash handling and inventory reporting responsibilities with honesty, handle sensitive information, and live and promote the culture, values, vision, and mission of Smoothie King.

Guest Focus: Be responsible for product and Guest Service experience, ensure Guests' purposes are met when smoothies are ordered, greet and engage with Guests to provide a friendly experience, and blend smoothies according to recipes for consistent taste.

Self-Development: Be willing to take on new tasks outside of your role and ask for feedback from General Managers.

Time Management: Show up on time for work, balance personal life without interference, and discuss checklist tasks with Team Members.

Requirements

Lead by Example: Ability to lead in a fast-paced environment, follow procedures, and comply with dress code requirements.

Physical Demands: Ability to move boxes, weighing up to 55 lbs, throughout the store, position self to bend, reach, and scoop.

What We Offer

Moon Capital is a leading smoothie and nutrition bar with over 1,000 franchised locations across the US and internationally. As a Shift Leader, you will be part of a dynamic team dedicated to helping customers reach their health and nutrition goals.

Salary: $45,000 - $60,000 per year based on experience and location.



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