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Customer Service Representative

2 months ago


Smithtown New York, United States The Fresh Market Inc Full time
About The Fresh Market Inc.

We are a leading specialty grocery retailer dedicated to providing our guests with an exceptional shopping experience. Our mission is to make everyday eating extraordinary, and we are seeking a talented individual to join our team as a Customer Service Representative.

Job Summary

We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with our team to achieve sales goals.

Key Responsibilities
  • Provide exceptional customer service by engaging with guests, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment by restocking shelves, facing merchandise, and performing other tasks as needed.
  • Work collaboratively with our team to achieve sales goals, including participating in visual merchandising, maintaining inventory levels, and processing transactions.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.
  • Perform other tasks as needed to support the success of our store.
Requirements
  • High school diploma or equivalent required.
  • At least 16 years of age.
  • Ability to work a flexible schedule, including weekends, days, evenings, and holidays.
  • Excellent communication and customer service skills.
  • Ability to lift up to 50 pounds and stand for long periods of time.
What We Offer
  • A competitive hourly rate.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment.