Strategic Solutions Leadership Position

3 days ago

Eau Claire, Wisconsin, United States Heartland Business Systems, LLC Full time

Overview

At Heartland Business Systems, LLC, we are seeking a highly motivated and experienced Senior Solutions Consultant to join our team. This role is ideal for individuals who are passionate about leading from the front and making a definitive mark on the business landscape.

The estimated salary for this position is $110,000 - $140,000 per year, depending on experience and qualifications.

Job Description

As a Senior Solutions Consultant, you will be involved in the sales process in all aspects of HBS technology solutions and services. You will take ownership of your customer's journey, building long-term client relationships while serving as a strategic technology and business advisor. Your expertise and the expertise of the HBS team will be leveraged to uncover customer needs, develop customized solutions, and ensure every interaction culminates in exceptional customer satisfaction.

You may have the opportunity to amplify your impact beyond your own portfolio by mentoring Associate Solutions Consultants, guiding them to expand their expertise and drive our collective success forward.

Key Responsibilities:

  • Provide leadership and mentorship to Associate Solutions Consultants.
  • Assist in developing associate solutions consultant training and development plans.
  • Lead projects or teams.
  • Meet or exceed projected sales goals at the highest level ($1,000,000+).
  • Quote prices, credit terms, and other bid specifications.
  • Analyze client needs and interests and manage client satisfaction issues.
  • Negotiate prices and terms of sales and service agreements.
  • Maintain customer records using CRM and other available tools.
  • Visit establishments to evaluate needs and promote product or service sales.
  • Prepare sales contracts for orders obtained and submit orders for processing.
  • Verify that materials lists are accurate and that delivery schedules meet project deadlines.
  • Consult with engineers regarding technical problems.
  • Accurately forecast new business as it is being developed and closed.
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Collaborate with colleagues to exchange information such as selling strategies and marketing information.
  • Demonstrate and explain the operation and use of technical products to clients through telephone and in-person calls and presentations.
  • Promote company ability, reputation, products, systems, new techniques, and other specialized technical knowledge throughout the industry.
  • Attend sales meetings and read related publications to keep current on product applications, technical service, market conditions, competitive activities, advertising, and promotional trends.
  • Initiate sales campaigns and follow marketing plan guidelines to meet sales and production expectations.
  • Contact new and existing customers to discuss their needs and explain how these needs could be met by specific products and services.
  • Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
  • Compute customer installation or production costs and estimate savings from new services, products, or equipment.
  • Perform other duties as assigned.

Requirements:

  • Competencies: Active Listening, Adaptability, Ambition, Assertiveness, Coaching and Development, Conflict Resolution, Customer Oriented, Decision Making, Goal Oriented, Honesty / Integrity, Innovative, Leadership, Motivation, Presentation Skills, Relationship Building.
  • 6 or more years of related Sales Experience (in technology industry)
  • Advanced business knowledge and acumen
  • Mentor or leadership experience
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • High School Diploma or equivalent
  • Bachelor's Degree (four-year college or university)

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